Deputy Shift Supervisor

Serco Group Plc; Carterton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holidays 24 days + BH

Pension up to 6%

Training and development

Health and wellbeing benefits

Employee discounts

Volunteer day

Job summary

Serco Group Plc in the United Kingdom seeks a Deputy Shift Supervisor for the RAF Brize Norton team to keep transport operations running smoothly and safely, supporting essential military movements.

You will back the Shift Supervisor, allocate resources, monitor compliance with JSP 800, and uphold safety standards while coordinating MT operations and driver duties.

Qualifications

• Must hold a valid Driver CPC (DCPC).
• Full UK driving licence Cat D and Cat C (C+E desirable).
• Colour perception meets Airfield Driving Permit standards.
• IT literacy including Word and Excel.
• Strong knowledge of Joint Service Motor Transport and Dangerous Goods Regulations.
• Proven supervisory and people leadership experience.
• Able to obtain Security Check (SC) clearance.

Responsibilities

• Supervise MT Ops drivers in the absence of the Shift Supervisor.
• Assist MT Ops Manager with daily running and coordination of MT operations.
• Ensure transport requests align with JSP 800 Vol 5.
• Allocate and supervise MT colleagues within delegated authority.
• Monitor attendance, conduct and performance.
• Ensure drivers have proper documentation and task information.
• Promote a safety-first culture and compliance with licences and legislation.

Skills

Supervisory experience

People leadership

Security clearance

IT literacy

Load/restraint knowledge

MT/DG regulations understanding

Education

DCPC

Tools

Microsoft Word

Microsoft Excel

Job description

As a Deputy Shift Supervisor in our RAF Brize Norton team, you'll help keep essential transport operations running smoothly so colleagues can deliver critical services safely and on time. Your work has real purpose - supporting effective military operations and contributing to safer, well-coordinated movement every day.

You'll play a key role in creating an efficient, safe and well-organised environment. By supporting colleagues, allocating resources and helping maintain compliance standards, you'll make a positive impact on the communities and people our work touches.

What you'll do as a Deputy Shift Supervisor

• Take on supervisory duties for MT Ops drivers when the Shift Supervisor is absent.
• Support the MT Ops Manager with the daily running and coordination of MT operations.
• Ensure all transport requests are completed in line with Joint Service Publication (JSP) 800 Vol 5.
• Allocate and supervise MT colleagues within delegated authority.
• Monitor attendance, conduct and performance as required.
• Make sure drivers have the correct documentation, equipment and task information.
• Follow procedures for reporting vehicle faults, defects and breakdowns.
• Allocate trained and qualified personnel to suitable vehicles for each request.
• Brief drivers fully to ensure tasks are completed safely and effectively.
• Support cost-effective and safe vehicle scheduling.
• Promote a strong safety-first culture with zero compromise.
• Ensure compliance with Operator's Licence requirements and relevant legislation (including ISO standards, HASAW Act and COSHH).
• Use the Clarity fleet management system to support daily operations.
• Report any operational, safety, compliance or risk issues to MT leadership.
• Maintain up-to-date knowledge of legislation and policies.
• Undertake driving duties when required.

A full driving licence Cat D and Cat C (C+E desirable).

• A Driver Certificate of Professional Competence (DCPC).
• Colour perception that meets the required standard for an Airfield Driving Permit.
• IT literacy, including Microsoft Word and Excel.
• A thorough understanding of Joint Service Motor Transport (MT) and Dangerous Goods Regulations.
• Knowledge of load and load restraint.
• Proven supervisory and people-leadership experience.
• The ability to obtain Security Check (SC) clearance.

Discover all you need to keep growing We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Holidays: 24 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.