Freight Operations Coordinator

Confidential; Eling; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Annual profit share

Bonus incentives

Hybrid work 1 day/week

Employee-owned company

Career development

Job summary

Confidential, Totton/Southampton, is seeking a Multimodal Freight Coordinator to manage daily import/export shipments with a strong focus on customer service and efficient operations.

The role offers a competitive package including a salary up to 34,000, bonus incentives and an annual profit share, plus hybridWorking with 1 day from home per week and enhanced benefits.

Qualifications

• Experience in freight forwarding operations
• Understanding of import/export procedures
• Strong communication and organisational skills
• Customer-focused and proactive approach
• Ability to manage workloads and build relationships

Responsibilities

• Coordinate day-to-day import and export shipments
• Liaise with clients, suppliers and overseas offices
• Monitor shipment progress and resolve operational queries
• Process client invoices and supplier costs within KPIs
• Identify process improvements and maintain high service standards

Job description

Multimodal Freight Coordinator

Location: Totton, Southampton
Salary: Up to 34,000 + Bonus + Annual Profit Share
Working Hours: Monday to Friday, flexible start and finish times
Hybrid Working: 1 day from home per week

A Different Kind of Freight Forwarding Opportunity

Are you an experienced freight forwarding professional looking for a role that offers more than just a salary?

We're recruiting a Multimodal Freight Coordinator to join an established team within one of the world's largest employee-owned logistics organisations.

This is an opportunity to join a people-focused business where employees share in its success, with an enhanced benefits package and excellent long-term career prospects.

What's on Offer?

• Salary up to 34,000
• Annual profit share scheme - last year's distribution was equivalent to approximately 7% of salary
• Bonus incentives offering additional earning potential
• Enhanced employee benefits package
• 1 day working from home per week
• Flexible start and finish times
• Employee-owned business where you share in the company's success
• Supportive working environment and career development opportunities

The Role

You'll coordinate day-to-day import and export shipments, ensuring excellent customer service and smooth operational processes.

Responsibilities include:

• Managing multimodal freight shipments from start to finish
• Liaising with clients, suppliers and overseas offices
• Monitoring shipment progress and resolving operational queries
• Processing client invoices and supplier costs within agreed KPIs
• Maintaining high service standards and identifying process improvements

About You

• Previous freight forwarding operations experience
• Understanding of import and export procedures
• Strong communication and organisational skills
• Customer-focused, proactive and solutions-driven approach
• Ability to manage workloads and build strong working relationships