Logistics Operations Coordinator

Think Specialist Recruitment; Hemel Hempstead; On-site; GBP 27,000 - 33,000; Full time

Job summary

Think Specialist Recruitment is seeking a Logistics Operations Coordinator for a role based in Hemel Hempstead. You will oversee logistics across an international network of 3PL providers, coordinate stock movements, organise transport and ensure shipments meet customer requirements.

You’ll build relationships, resolve delivery issues and maintain accurate records using ERP systems (Sage 200 knowledge is advantageous). This office-based role offers regular hours, Monday to Friday.

Qualifications

• Experience in logistics, distribution or supply chain coordination.
• Experience with 3PL providers or external distribution partners.
• Understanding of stock control, order fulfilment and transport coordination.
• Strong organisational skills across multiple locations.
• Excellent communication with customers, warehouse partners and internal teams.
• Proactive problem-solving with attention to detail and customer service.
• Good IT skills; Sage 200 knowledge is desirable.

Responsibilities

• Oversee outsourced warehouse operations and ensure providers meet service levels.
• Monitor stock movements and investigate discrepancies with warehouse partners.
• Coordinate orders and dispatch to meet customer requirements and deadlines.
• Arrange and coordinate transport for shipments.
• Manage orders for trade customers with stock and delivery requirements.
• Monitor consignment stock and maintain records.
• Coordinate stock movements between international locations with partners.
• Monitor 3PL performance and resolve shipment and delivery issues.
• Maintain records and use systems/reports to support stock, orders and logistics management.

Skills

Logistics coordination

3PL management

Stock management

Transport coordination

Customer service

ERP systems

Sage 200

Tools

Sage 200

Job description

Reference: 5205

Location: Hemel Hempstead

Salary: £30,000+

Hours: Monday-Friday, 9:00am-5:30pm | Fully office based.

The Opportunity

We are recruiting for a Logistics Operations Coordinator to join an established and growing business in Hemel Hempstead.

This is an exciting opportunity to oversee logistics operations across an international network of third-party logistics (3PL) providers, including warehouse partners across the European Union.

You will play a key role in coordinating stock movements, organising transport and ensuring shipments run smoothly, while supporting trade customers with specific delivery requirements and managing consignment stock arrangements.

This role would suit someone who enjoys building relationships, solving logistical challenges and keeping operations running efficiently across multiple locations.

Key Responsibilities

• 3PL Management: Oversee outsourced warehouse operations, ensuring providers meet agreed service levels and operational requirements.
• Stock & Inventory: Monitor stock movements and accuracy across multiple locations, investigating and resolving discrepancies with warehouse partners.
• Order & Shipment Coordination: Ensure orders are processed and dispatched on time, coordinating with warehouse partners to meet customer requirements and delivery deadlines.
• Transport Management: Arrange and coordinate transport, ensuring shipments are booked and planned effectively.
• Trade Customer Support: Manage orders for trade customers with specific stock, handling and delivery requirements.
• Consignment Stock: Monitor consignment stock arrangements, maintaining accurate records and ensuring stock availability.
• International Logistics: Coordinate stock movements between international locations and work with partners to resolve delays or other issues.
• Performance & Problem Solving: Monitor 3PL performance, follow up on service issues and take ownership of resolving shipment and delivery challenges.
• Systems & Reporting: Maintain accurate records and use relevant systems and reports to support stock, order and logistics management. Knowledge of Sage 200 would be advantageous.
• Process Improvement: Identify ways to improve logistics processes, stock visibility and operational efficiency.

About You

• Experience in logistics, distribution, warehouse operations or supply chain coordination.
• Experience working with 3PL providers, outsourced warehouses or external distribution partners.
• A good understanding of stock control, order fulfilment, shipment planning and transport coordination.
• Strong organisational skills and the ability to manage competing priorities across multiple locations.
• Excellent communication skills and confidence liaising with customers, warehouse partners, transport providers and internal teams.
• A proactive approach to problem-solving, with strong attention to detail and a focus on customer service.
• Good IT skills and experience using ERP systems; Sage 200 knowledge would be highly desirable.

The Ideal Candidate

You will be comfortable coordinating operations through external partners rather than managing a single warehouse directly. You'll be organised, commercially aware and confident taking ownership of shipments and ensuring customers receive a reliable service.