Logistics & Customer Operations Executive

Window Fleur; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Window Fleur as a Logistics & Customer Operations Executive in a hands-on role that oversees smooth back-end operations. Ideal candidates will possess strong organisational skills, experience with D2C brands, and be ready to work in a dynamic environment alongside a passionate team.

Benefits

Flexible working environment

Free seasonal plants

Dog-friendly workplace

Qualifications

• 2+ years working in a fast-paced D2C brand.
• Proficient in Shopify and data management using Google Sheets/Excel.
• Full driving licence required.

Responsibilities

• Managing deliveries and stock records with suppliers.
• Overseeing order fulfilment and seasonal box swaps.
• Analysing data to support inventory planning and decisions.

Skills

Organisational skills

Analytical skills

Communication

Problem-solving

Tools

Shopify

Google Sheets

Excel

Job description

Logistics & Customer Operations Executive

Logistics & Customer Operations Executive

Direct message the job poster from Window Fleur

Logistics & Customer Operations Executive

6 month | 2-3 days a week | London-based, North Acton-Office move planned to SW London in Oct. Hybrid, but must be able to drive.

We’re Window Fleur – the UK’s first ready-planted window box subscription brand and we’re looking for an ultra-organised, proactive and positive team member to join our growing team as our new Logistics & Customer Operations Executive.

In this varied and hands-on role, you’ll be the heartbeat of our back-end operations – keeping orders flowing smoothly, stock in check and customers happy. You’ll work closely with our founders and wider freelance team, and play a key part in helping Window Fleur as we grow.

Role responsibilities include:

• Working with our Delivery & CS team managed deliveries
• PO and stock management website and warehouse, updating records, liaising with suppliers
• Overseeing order fullfilment and seasonal box swaps
• Analysing sales and ops data to inform decisions
• Supporting inventory planning and forecasting

You must have:

• 2+ years working in a fast-paced D2C brand
• Shopify experience
• Comfort using Google Sheets / Excel to organise and analyse data
• A full driving licence
• A proactive, solutions-focused mindset: we love a problem-solver!
• Experience working independently in a small team
• Excellent organisation and communication skills

Nice to have:

• Experience with CRM platforms (e.g. Klaviyo, Hubspot, etc.)
• Familiarity with inventory planning and margin tracking
• Experience creating or refining systems and processes
• Basic knowledge of VAT and invoicing

Other perks:

• Dog very welcome
• Lots of free seasonal plants
• Flexible working environment with a small, friendly team
• Be part of a fast-growing brand rooted in creativity, nature and joy

To apply, please send a short 2-5 mins video of yourself, telling us a little bit about you and why you'd be good for the role and CV to [e-mail]

Subject Line: Logistics & Customer Operations Executive Application

We'll be looking to extend the contract for the right candidate. Let us know if you have questions – we can’t wait to meet you! Application closes 20.06.25

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Business Development and Sales

• Industries

  Retail

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