Logistics Coordinator: Global Shipping Expert

MacGregor Black; Wigan; On-site; GBP 26,000 - 38,000; Full time

Job summary

MacGregor Black is partnering with a leading consumer goods business to hire a Logistics Co-ordinator in Wigan. The role focuses on end-to-end shipping, from carrier negotiation and documentation to issue resolution, connecting factory production with customer delivery across domestic and international markets.

The successful candidate will drive speed and accuracy in shipping processes, maintain records, and collaborate with overseas teams to ensure on-time fulfilment.

Qualifications

• 2+ years' experience in shipping, logistics, or coordination.
• Advanced Excel skills and experience with shipping software.
• Proactive, self-starting attitude and ownership of issues.

Responsibilities

• Coordinate daily outbound shipments, domestic and international, across multiple carriers and freight forwarders.
• Prepare and verify shipping documentation, including commercial invoices, packing lists, certificates of origin, and customs declarations.
• Act as the primary contact for carrier representatives, negotiating rates and resolving service issues.
• Monitor shipments in transit and provide tracking updates to internal stakeholders, addressing delays and exceptions.
• Liaise with overseas teams and factories to schedule pickups and support fulfilment operations.
• Audit freight bills, manage the logistics budget, and identify opportunities to reduce shipping costs without compromising service.
• Investigate and resolve shipping issues, including delays, lost packages, damage, and customs holds.
• Maintain accurate shipping records using internal systems and customer portals.

Skills

Advanced Excel

Shipping software

2+ years experience

Proactive problem-solving

Ownership mindset

Organisational skills

Verbal and written communication

Tools

FedEx Ship Manager

UPS WorldShip

Job description

MacGregor Black is partnering with a leading consumer goods business to hire a Logistics Co-ordinator in Wigan. The role focuses on end-to-end shipping, from carrier negotiation and documentation to issue resolution, connecting factory production with customer delivery across domestic and international markets.

The successful candidate will drive speed and accuracy in shipping processes, maintain records, and collaborate with overseas teams to ensure on-time fulfilment.