Logistics Coordinator

Algeco UK; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in modular accommodation is seeking a Logistics Coordinator to manage transport operations efficiently. This role involves effective routing, customer liaison, and administrative duties to ensure smooth logistics processes. Ideal candidates will have strong administrative skills and a customer-focused approach.

Benefits

25 days holiday plus bank holidays

Sociable hours

Qualifications

• Proven experience in general administration.
• Previous experience in the transport or logistics sector is highly desirable.

Responsibilities

• Plan and optimize transport routes for cost efficiency.
• Act as the main point of contact for customers regarding delivery schedules.
• Manage general administrative tasks and handle invoice queries.

Skills

Administrative Skills

Communication

Customer Service Excellence

Detail-Oriented

Team Player

Tools

Common Software Applications

Job description

Hours: Monday to Friday - Site based role

Salary: Up to £30k - DOE

Company benefits, sociable hours, 25 days holiday plus bank holidays.

WHAT WE DO

Algeco UK is the leader in modular accommodation not only in the UK but around the world. We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off-site permanent buildings for sale for temporary, semi-permanent and permanent use.

THE ROLE

As a Logistics Coordinator you will ensure the efficient and cost-effective management of transport operations, while providing exceptional customer service and supporting the administrative functions within the branch. This role is critical in maintaining the smooth flow of logistics processes, ensuring timely deliveries and collections, and upholding the highest standards of operational excellence.

YOUR RESPONSIBILITIES

• Effective Routing of Transport: Plan and optimize transport routes to ensure cost efficiency and timely deliveries.
• Customer Liaison: Act as the main point of contact for customers regarding delivery and collection schedules, ensuring clear and effective communication.
• Processing Documentation: Handle on/off hire documents accurately and in a timely manner to maintain seamless operations.
• Administrative Duties: Manage general administrative tasks, including cost management, answering calls, filing, and handling invoice queries.
• Planning and Organization: Coordinate and organize all necessary paperwork and administrative tasks within the branch to support operational needs.
• Service Requests and Breakdowns: Respond to and manage service requests and breakdowns on site, ensuring prompt and effective resolution.
• Initiative and Team Support: Proactively seek additional work opportunities, support colleagues, and contribute to a collaborative work environment.
• Customer Focus: Take personal responsibility for making interactions with customers easy and satisfactory, enhancing the overall customer experience.

WHAT WE NEED FROM YOU

• Strong Administrative Skills: Proven experience in general administration, with a keen ability to manage and organize various tasks efficiently.
• Excellent Communication: A polished telephone manner and the ability to communicate clearly, concisely, and professionally with both customers and colleagues.
• Transport/Logistics Experience: Previous experience in the transport or logistics sector is highly desirable, providing you with a solid foundation for this role.
• Technical Proficiency: Good computer skills, including proficiency with common software applications and the ability to quickly learn new systems.
• Detail-Oriented: A high attention to detail, ensuring accuracy and thoroughness in all tasks.
• Team Player: Ability to work effectively within a team, fostering a supportive and collaborative atmosphere.
• Customer Service Excellence: A passion for delivering exceptional customer service, always striving to exceed customer expectations.
• Positive Attitude: Consistently maintain a positive and enthusiastic outlook, even when faced with challenges.
• Integrity: Demonstrate honesty and openness in all interactions, building trust with customers and colleagues alike.
• Strong Work Ethic: A focus on personal achievement and results, demonstrating a strong commitment to delivering high-quality work.