Logistics Coordinator

Vertical Advantage; Farnborough; On-site; GBP 25,000 - 28,000; Full time

Job summary

Join a leading international logistics management business as a Logistics Coordinator. This entry-level role is ideal for recent graduates interested in supply chain and logistics, providing valuable experience in customs operations and customer service. You will engage directly with customers while ensuring compliance with legal requirements and enhancing service delivery.

Benefits

Bonus and benefits

Qualifications

• Graduate calibre or equivalent working experience.
• Good communication and interpersonal skills.
• Experience in customer or supplier relationship management.

Responsibilities

• Submit Electronic Administrative Documents (eADs) and manage customs clearance processes.
• Act as first point of contact for customs-related queries.
• Produce customs entries and maintain accurate records.

Skills

Communication

Interpersonal

Customer Relationship Management

Problem Resolution

Education

Graduate calibre or equivalent experience

Tools

ERP systems

Job description

A brilliant opportunity for a bright graduate interested in supply chain and logistics to join an international logistics management business based in the Farnborough area.

My client is looking for a bright graduate eager to kickstart their career in supply chain and logistics. The Logistics Coordinator is an entry-level role where administrative experience would be advantageous.

What You’ll Be Doing:

Customs & EMCS Operations

• Submit Electronic Administrative Documents (eADs) using the EMCS system.
• Manage customs clearance processes via Multifreight and Navision, ensuring accuracy and adherence to company and legal requirements.
• Prepare and verify customs clearance instructions using supplier invoices and Certificates of Origin.
• Ensure timely document preparation to avoid delivery delays.
• Handle a diverse range of commodities with a strong eye for classification and compliance.

Customer Service & Relationship Building

• Act as the first point of contact for customs-related queries—via phone and email—delivering first-class communication and problem resolution.
• Attend customer meetings to build strong relationships and represent the supply chain team.
• Understand customer needs and take action to continuously improve service delivery.

System & Data Management

• Produce customs entries and ADs in Multifreight.
• Maintain accurate customs information and records in Navision (e.g., entry and ARC references).
• Track and report clearance activities consistently.

Reporting & Compliance

• Create and manage weekly customs arrival schedules.
• Track entry numbers, duty payments, and additional charges.
• Provide weekly and monthly reports on customs activities, both in-house and via third-party agents.
• Ensure adherence to UK customs clearance agreements and internal processes.

Team Support & Continuous Improvement

• Support customs and operations colleagues as needed.
• Contribute ideas for process improvement and take ownership of key decisions.
• Be flexible with additional tasks as assigned by management.

The ideal candidate will have the following:

• Graduate calibre or equivalent working experience
• Good communication and interpersonal skills
• Customer or supplier relationship management experience
• System experience in an ERP environment

Salary: £25,000-£28,000 + bonus and benefits

Apply now!