Boots Healthcare Logistics Coordinator

The Boots Company PLC; Maidenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider seeks a Healthcare Logistics Coordinator to oversee logistics operations and team management. The role involves improving service delivery, engaging with stakeholders, and maintaining compliance with regulations. Ideal candidates will possess strong leadership skills, a logistics background, and a commitment to patient care.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Minimum 1 year’s driving experience required.
• Comfortable working with computers and new technology.
• Able to engage and motivate a team.

Responsibilities

• Supervise daily operations of Healthcare Logistics Drivers.
• Manage workflows and address customer service issues.
• Organize team schedules and ensure compliance with policies.

Skills

Team Leadership

Problem Solving

Relationship Building

Data Analysis

Communication

Job description

Joining us as a Boots Healthcare Logistics Coordinator (HLC) is a great opportunity. You’ll ensure the efficient operation and delivery of first-class care to those in the community who might otherwise never visit a Boots store. You’ll get real satisfaction from knowing that you are part of a unique service that prioritises the patient behind the parcel, and you’ll love playing your part to ensure we are the best specialist healthcare delivery service around.

About the role

As a Healthcare Logistics Coordinator, you will report into the Healthcare Logistics Manager and play an important role in our organisation, ensuring that your team are operating at their best.

You will handle the daily supervision of our Healthcare Logistics Drivers, being a contact for managers and drivers and a secondary contact for issues related to customer service or incidents.

You will manage the workflow, supervising employees in their daily tasks and filling in for drivers or the Healthcare Logistics Manager where needed.

You will be based at one of our Boots Healthcare Logistics Hubs and your role will involve some cross-regional travel to visit our satellite locations and stores.

You will also:

• Work with the Healthcare Logistics Manager to deliver targets for your area.
• Ensure that the fleet of vehicles is following legislation and regulations and that employees follow policies, operating procedures and health and safety protocols.
• Organise team schedules, authorise annual leave and ensure the right people are in the right place at the right times.
• Communicate with both internal and external stakeholders (phone provided).
• Be a proud ambassador for Boots Healthcare Logistics.

What you’ll need to have:

These are the essential skills or experience needed to succeed in this role:

• Minimum 1 year’s driving experience and willingness to travel.
• Able to see the bigger picture, so you can plot out the best driving routes for drivers to reach their targets.
• Comfortable working with computers and new technology.
• Able to build great relationships with managers, team members and external partners.
• Comfortable working alone or alongside a Healthcare Logistics Manager
• Calm in the face of challenges and able to find solutions to problems.
• Able to engage and motivate a team to be at their best.

It would be great if you also have:

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion:

• Experience of data analysis and managing budgets
• Experience leading or supervising a team.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots?

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next?

If your application is successful, you will be invited to attend an in-person interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service).

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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