Logistics Coordinator

Bamford Collection; Daylesford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in lifestyle brands is seeking a Logistics Coordinator to manage the distribution of goods within its supply chain. This role involves processing orders, arranging shipments, and providing excellent customer service. Candidates should possess strong communication skills and attention to detail, with opportunities for personal growth and alignment with sustainability goals.

Benefits

Discounts on products, treatments, and dining experiences

One paid volunteering day per year

Subsidised private medical insurance

Pension scheme with employer contribution

Life assurance cover

24-hour mental health support

Qualifications

• Previous administrative experience in supply chain is beneficial.
• Strong verbal and written communication skills.
• Proven experience in a KPI driven environment.

Responsibilities

• Processing incoming orders and ensuring accuracy.
• Arranging shipments and monitoring status in transit.
• Providing high level of customer service and resolving issues.

Skills

Communication

Problem Solving

Attention to Detail

Time Management

Team Working

Organisational Skills

Tools

MS Excel

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

About The Role

As an integral part of our Supply Chain team, a Logistics Coordinator plays a key role in managing the distribution of goods within our company's supply chain. This role involves ensuring that orders are processed accurately and efficiently, and that customers receive their goods on time and in good condition. They serve as a key point of contact for coordinating logistics activities and providing support to internal and external stakeholders involved in the distribution process.

Responsibilities

• Processing incoming orders from stores, customers, sales teams, or other departments, ensuring accuracy and completeness.
• Distributing, collating, and processing weekly ordering books.
• Arranging collections and transport for internal movements of stock.
• Arranging shipments of goods coming into the business and going out to customers or other locations, including selecting carriers, scheduling pickups, and preparing shipping documentation.
• Monitoring the status of shipments in transit, providing updates to customers or internal stakeholders, and addressing any delivery issues or delays.
• Maintaining accurate records of shipments, including packing lists, bills of lading, and shipping labels, and ensuring compliance with regulatory requirements.
• Aiding stores and customers regarding pick and order status, transport queries, and product information, and resolving any issues or concerns in a timely manner.
• Informing stores or customers of any shortages, issues, or delays with their orders.
• Assisting the warehouse with dispatch paperwork and processing as required.
• Providing a high level of customer service and responding to queries in a timely manner.
• You may be asked to perform other tasks as required by management deemed as a reasonable request.
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

Skills You Will Bring

• Previous administrative experience, ideally within a similar supply chain role, is beneficial but not required.
• Strong verbal and written communication skills.
• Proven experience in a KPI driven environment.
• Proficient knowledge of MS Excel.
• Excellent planning and organisational skills.
• Team working skills.
• Attention to detail.
• Problem solving.
• Customer service experience.
• Time management.

Perks And Benefits

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.