Logistics and Fulfilment Specialist

TNS Inc.; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Private medical insurance

On site gym

On site parking

Employee Assistance Programme

25 days annual leave

Employee recognition

Training and development

Job summary

TNS Inc. is seeking a motivated Logistics and Fulfilment Specialist in Sheffield. The role encompasses processing customer and internal shipments, managing inventory, and ensuring documentation accuracy in a fast-paced environment.

With 1+ years in supply chain, successful candidates will demonstrate strong attention to detail, effective communication, and a proactive approach to logistics challenges. The position offers benefits including a pension scheme, private medical insurance, and career

Qualifications

• 1+ years' experience in a supply chain position.
• Strong attention to detail and serial number control.
• Proficient in business systems and Microsoft Office.

Responsibilities

• Process customer and internal shipments.
• Prepare IT equipment for remote configuration.
• Update shipment and inventory information.

Skills

Supply chain experience

Attention to detail

Communication skills

Organisational skills

Problem-solving

Multi-tasking

Microsoft Office

Inventory management

International shipping

Tools

Salesforce

Rootstock

FedEx

DHL

UPS

Job description

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.

Overview

We are looking for a motivated and detail-oriented Logistics and Fulfilment Specialist to join our Logistics and Fulfilment team in Sheffield. This is an excellent opportunity for someone with experience in logistics, warehousing, order fulfilment, shipping, or supply chain operations who enjoys working in a fast-paced, process-driven environment. You will play an important role in ensuring customer and internal shipments are processed accurately, dispatched on time, and supported by the correct documentation. The role will involve working with stock, systems, carriers, documentation, and internal teams to support the smooth movement of goods across domestic and international locations.

Responsibilities

• Processing customer, internal, project, and return shipments.
• Preparing & racking IT equipment ready for remote configuration.
• Applying configurations to IT equipment using established automated systems and documented processes.
• Picking, packing, labelling, and preparing goods for dispatch.
• Regularly lifting boxes up to 25kg.
• Booking domestic and international shipments with approved carriers.
• Preparing shipping documents such as commercial invoices, packing lists, and waybills.
• Updating shipment, inventory, and order information in business systems.
• Requesting & reviewing quotes for goods and services from various suppliers, entering Purchase Requisitions.
• Receiving and booking in inbound goods.
• Supporting stock checks, cycle counts, and inventory accuracy.
• Tracking shipments and helping resolve delivery issues or carrier exceptions.
• Working with internal teams to answer shipment and order queries.
• Supporting process improvements across logistics and fulfilment activities.

Qualifications

• 1+ years’ experience working in a supply chain position.
• Strong attention to detail, understands the importance of serial number control.
• Good communication and organisational skills.
• Confidence using business systems and Microsoft Office, especially Outlook and Excel.
• The ability to manage multiple tasks and work to deadlines.
• A proactive approach to solving problems and improving processes.
• Experience with international shipping, customs documentation, ERP/WMS systems, Salesforce, Rootstock, FedEx, DHL, UPS, or similar platforms would be useful, but full process training will be provided.
• Experience preparing commercial invoices or export documents.
• Knowledge of Incoterms, HS codes, country of origin, or customs requirements.
• Experience with inventory counts, returns processing, or stock reconciliation.
• Familiarity with regulated goods or compliance-controlled shipment processes.
• Experience handling telecommunications IT equipment & terminology, OSI model.
• Experience with Salesforce, Rootstock, Remedy, FedEx, DHL, UPS, or similar carrier platforms.

About You

• Takes pride in accuracy and getting things right first time.
• Enjoys working in a hands-on operational role.
• Can balance warehouse activity, system updates, and communication with internal teams.
• Is reliable, organised, and comfortable following processes.
• Looks for ways to improve how work is done.
• Works well in a small team and is willing to support wider business priorities.

Why Join Us?

This role offers the opportunity to develop your logistics and supply chain experience within a varied and international business environment. You will gain exposure to domestic and international shipping, inventory control, fulfilment operations, carrier management, and compliance-led logistics processes. You will be part of a small, experienced team where accuracy, ownership, and continuous improvement are valued. At TNS, you'll be joining a global technology company that values innovation, collaboration, and continuous improvement.

Benefits

• Pension scheme
• Life assurance
• Private medical insurance
• On site gym facility
• On site parking
• Employee Assistance Programme (EAP)
• 25 days annual leave plus bank holidays
• Employee recognition and reward programmes
• Training, development, and career progression opportunities
• Access to global learning resources and professional development
• Opportunity to work with leading networking, communications, and technology solutions in a global business

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets. TNS’ services extend to over 60 countries and we deliver mission critical solutions to many Fortune 500 companies. TNS employees play a vital role in the delivery of our services and we recognize them as our most valuable asset. We are proud to offer competitive salaries and benefit packages, and due to the global nature of our business we can offer opportunities to relocate to different locations, if your personal circumstances change.