Logistics Analyst

Johnson Controls; Chelmsford; Presencial; GBP 28.000 - 42.000; Jornada completa

Descripción de la vacante

Johnson Controls is seeking a Logistics Coordinator to manage international export/import shipments, coordinating with freight forwarders and internal teams to ensure compliant, timely delivery of spare parts and compressors.

You will monitor performance, optimize costs, and drive continuous improvement in global logistics processes while maintaining high service levels. Location: Basildon, UK. This is a full-time on-site role supporting international operations.

Formación

• Experience in freight forwarding, transportation, logistics, shipping, or international trade.
• Knowledge of import/export processes and shipping documentation.
• Proficiency with MS Office and strong organizational skills.
• Ability to work independently and in a team.
• Excellent written and verbal English communication.

Responsabilidades

• Manage international export shipments of spare parts and compressors worldwide.
• Coordinate import shipments from global suppliers.
• Organize and manage drop shipments across multiple regions.
• Prepare and issue shipping and customs documentation; primary contact for freight forwarders.
• Communicate shipment status with customers and internal stakeholders.
• Ensure compliance with trade regulations and company standards.
• Monitor transportation performance and optimize costs across providers.
• Collaborate with freight carriers, customers, and internal teams to improve service levels.

Conocimientos

Freight forwarding

Customer service

Stakeholder mgmt

Microsoft Office

Organizational skills

Problem solving

Herramientas

Microsoft Office Suite

Oracle ERP

Descripción del empleo

At Johnson Controls, our global supply chain plays a critical role in delivering products and services to customers around the world. As a Logistics Coordinator, you will be responsible for managing international transportation activities, ensuring the efficient, compliant, and cost-effective movement of spare parts and compressors across global markets.This is an exciting opportunity for a logistics professional who enjoys working in a fast-paced international environment, collaborating with customers, suppliers, freight partners, and internal stakeholders to deliver exceptional service and operational excellence.

What You Will Do

• Manage international export shipments of spare parts and compressors to internal and external customers worldwide.
• Coordinate import shipments from global suppliers, ensuring timely and accurate delivery.
• Organize and manage drop shipment activities across multiple regions.
• Prepare, review, and issue shipping and customs documentation required for international as the primary point of contact for freight forwarders, carriers, customs brokers, and logistics service providers.
• Communicate shipment status, delivery updates, and transportation-related information directly with customers and internal stakeholders.
• Ensure all import and export activities comply with applicable trade regulations, customs requirements, and company compliance standards.
• Monitor transportation performance and benchmark freight rates across logistics providers to support cost optimization and implement improvements to local logistics processes and transportation solutions.
• Support continuous improvement initiatives aimed at enhancing service levels, efficiency, and supply chain performance.

How You Will Do It

• Build strong working relationships with freight carriers, suppliers, customers, and internal teams.
• Proactively manage shipment exceptions, delays, and transportation challenges to minimize business impact.
• Ensure accurate and timely preparation of shipping documentation and records.
• Maintain a high level of attention to detail when managing compliance, customs, and transportation requirements.
• Analyze logistics performance and identify opportunities for operational improvements and cost savings.
• Prioritize multiple shipments and competing deadlines while maintaining service quality.
• Collaborate effectively across functions including customer service, procurement, warehouse operations, and trade compliance teams.

What We Look For

• Experience in freight forwarding, transportation, logistics, shipping, or international trade understanding of import and export processes, including shipping documentation, goods flow, and information flow.
• Knowledge of transportation and logistics principles.
• Familiarity with international shipping regulations and trade compliance requirements.
• Strong customer service and stakeholder management skills.
• Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
• A proactive, results-oriented approach with excellent problem-solving abilities.
• Ability to work both independently and as part of a collaborative team.
• Strong written and verbal communication skills in English.

Preferred

• Experience within a freight forwarding, manufacturing, industrial, or supply chain environment.
• Air freight experience.
• Knowledge of customs procedures and international trade working with ERP systems, particularly Oracle.
• Exposure to freight cost analysis, carrier performance management, or transportation optimization of spare parts logistics or aftermarket supply chain.

Join Johnson Controls?At Johnson Controls, you'll become part of a global organization with a strong commitment to innovation, operational excellence, and customer success.

You'll benefit from:

• Exposure to global supply chain and logistics to collaborate with international teams and stakeholders.
• A role with end-to-end ownership and visible business impact.
• Continuous learning and professional development opportunities.
• A collaborative and inclusive work environment that values new ideas and continuous improvement.
• The chance to contribute directly to improving customer experience and supply chain performance worldwide.

Location: Basildon-Essex-United Kingdom

Type: Full time