Logistics Administrator (12 month FTC)

Richemont; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Richemont, a leader in luxury goods, is seeking a Logistics Administrator for a 12-month FTC in London. This role involves managing stock movement, overseeing logistics processes, and ensuring compliance. The ideal candidate will have at least 2 years of experience in logistics, strong organizational skills, and proficiency in SAP, contributing to the seamless operation of the Logistics Department.

Qualifications

• Minimum 2 years of logistics and stock management experience.
• Computer literate with SAP experience favored.
• Flexible, team-oriented, and able to work independently.

Responsibilities

• Ensure proper documentation and physical movement of stock.
• Manage E-com returns and liaise with related departments.
• Coordinate transport and logistics for efficient operations.

Skills

Organizational skills

Interpersonal skills

Customer-focused attitude

Time management

Tools

SAP

Job description

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewelry, watches, fashion, and accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products that align with our Maisons’ values through continuous creativity.

Logistics Administrator

(12 month FTC, Full-Time)

HOW WILL YOU MAKE AN IMPACT?

To ensure the physical movement of stock both in and out of the Logistics Department, ensure that this is correctly documented, and that computer records match the movement of stock. Organise transport of stock for Retail and Wholesale, export returns shipments, and CS shipments abroad. Follow Procedures, the Richemont transport directives, and ensure products are moved securely and compliantly, meeting deadlines and SLAs.

Key responsibilities:

E-com return management

• Manage E-com returns, perform quality checks, and complete SAP flow accurately.
• Liaise with E-com department regarding discrepancies and third-party information.
• Coordinate with CS department on faulty or damaged products.
• Communicate with Maisons for stock clearing upon receipt.
• Pick and pack items for onward shipping based on Maison decisions.
• Prepare export documentation and liaise with carriers for shipping arrangements.
• Update SAP and clear stock weekly.

Inbound process

• Ensure parcels are received, opened, and inspected within authorized areas and timeframes.
• Operate shutters and physically receive deliveries, following all procedures.
• Perform quality, serial number, and packaging checks.
• Record goods received in SAP.
• Inform brand colleagues of arrivals, quality, and packaging status.
• Store articles appropriately or pass to CS (repairs).
• Coordinate with brand colleagues on discrepancies or missing SAP data to maintain accurate stock records.

Pick up & delivery

• Assist with pick-up and delivery, including booking DHL shipments online, packing correctly, and communicating with brands.
• Process transfers and ODNs, check serial numbers and quality.
• Pack items according to repair flows.
• Create export documentation and ensure accuracy.
• Book shipments with appropriate carriers per Transport Directive.
• Process shipments within timeframes to meet KPIs.

General Logistics

• Coordinate with agents for transport and ensure necessary documentation for audits.
• Maintain detailed records of shipped articles.
• Communicate effectively with local and international brands for smooth operations.
• Conduct regular stock takes and participate in inventories.
• Proactively resolve issues or discrepancies.
• Adhere to security and transport procedures at all times.
• Perform any other duties as assigned by management.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Minimum 2 years of logistics and stock management experience.
• Flexible, team-oriented, and able to work independently.
• Quick to react and prioritize tasks effectively.
• Open-minded to projects and changes.
• Computer literate; SAP experience is a plus.
• Approachable with strong interpersonal skills.
• Organized with good time management.
• Customer-focused attitude.

WHAT MAKES OUR GROUP DIFFERENT?

Our strength lies in our diverse arts, cultures, and skills, fostering untapped potential.

• We value freedom, loyalty, and solidarity.

• We promote empathy, curiosity, courage, humility, and integrity.

• We are committed to caring for the world we live in.

YOUR JOURNEY WITH US:

Our recruitment process is designed to give you exposure to key decision-makers:

1st Stage – Application review and an introductory call within 2 weeks.

2nd Stage – Interview with the Operational Team Lead & Log Coordinator.

3rd Stage – Interview with the Logistics Manager.

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW: