Logistics Administrator

Resonantclinical; Chorley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Resonantclinical seeks an EOS Administrator in Chorley, UK, to manage the end-of-study program. This role involves supporting collection processes, liaising with clinical sites, and ensuring accurate documentation. A strong emphasis on teamwork and customer focus is desired, contributing to a global team dedicated to advancing scientific efforts.

Qualifications

• Experience working in a customer-focused, target-driven environment is highly desirable.

Responsibilities

• Support collection requests and set up new collection cases.
• Liaise with clinical sites globally to assist with documentation.
• Update the system daily with all required information.

Skills

Teamwork

Customer focus

Attention to detail

Job description

Job Description Summary

MESM (Medical Equipment Supplies & Management) specializes in sourcing, supplying, servicing, and providing end-of-study support for medical and laboratory equipment used in the clinical trial industry. We currently supply specialized medical equipment worldwide, with an expanding customer base and geographical reach.

MESM is part of the Resonant Clinical Solutions brand and the Clinical and Biorepository Services Alliance. This group of companies complements Resonant Clinical Services' growing service offerings, enabling us to better serve our customers and support their goals.
Based at MESM in Chorley, UK, the EOS Administrator role involves working in a fast-paced, challenging environment. You will be responsible for administering the end-of-study program and related tasks within the EOS pillar.

How will you make an impact & Requirements

• Support collection requests and set up new collection cases with the necessary information.
• Liaise with clinical sites globally to assist with the return of correct documentation.
• Complete mandatory export documentation requests.
• Update the system daily with all required information.
• Assist in managing revenue streams to ensure all invoicing is processed in accordance with MESM TAT and costs are balanced.
• Produce accurate and timely reports to support customer and business needs.
• Provide support to EOS Coordinators as needed.

Experience working in a team within a customer-focused, target-driven environment is highly desirable.

About Us

At Resonant, we're more than a leading life sciences company. We're a global team dedicated to quality, helping our customers achieve their mission of advancing science. With products and services across clinical trials and diagnostics—including sourcing, supply chain, and storage—we collaborate to solve our customers' most complex challenges.

Join over 850 dedicated Resonant team members worldwide. Whether you bring a background in life sciences or proven operations expertise, consider advancing your career with Resonant. Join us in our mission to help clients move their life science programs forward with clarity and purpose.