Lodge Cleaner

Hilton Grand Vacations; Ballater; On-site; GBP 18,000 - 23,000; Full time

Job summary

A leading company in the vacation ownership industry is hiring a Lodge Cleaner to ensure the cleanliness and service of lodges for guests. The role requires maintaining high hygiene standards, responding to guest needs, and organizing cleaning tasks effectively. Candidates should possess strong communication skills and a positive attitude.

Qualifications

• Previous cleaning experience preferred.

Responsibilities

• Clean and service lodges in accordance with Standards of Performance (SOP).
• Maintain cleanliness of the lodge and housekeeping areas.
• Report defects, damage, and maintenance issues.

Skills

Positive attitude

Good communication skills

Ability to work under pressure

Ability to work on own or in teams

Methodical and well organised

Job description

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A Lodge Cleaner is responsible for cleaning and servicing lodges to deliver an excellent Guest and Member experience while monitoring supply inventories and undertaking additional periodic cleaning programmes.

What will I be doing?

Responsibilities

As a Lodge Cleaner you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

• Clean and service lodges in accordance with Standards of Performance (SOP)
• Maintain cleanliness of the lodge and housekeeping areas
• Ensure adequate supplies of all provisions as identified in the SOP set up
• Undertake tasks delegated by the Accommodation Supervisor for periodic cleaning programmes
• Report defects, damage, theft, breakages, and maintenance and hazard issues
• Carry out lost property procedures
• Ensure the security of property and premises of the company and guests
• Greet guests in a warm and friendly manner
• Submit completed guest questionnaires
• Ensure chemicals are used and stored correctly
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out any other reasonable task set by the hotel’s management
  
  

What are we looking for?

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well organised
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous cleaning experience

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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Braemar, Scotland, United Kingdom 2 weeks ago

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