Lodge Cleaner - Sunday

Hilton Grand Vacations; Ballater; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company in vacation ownership seeks a Sunday Lodge Cleaner to ensure cleanliness and guest satisfaction. Responsibilities include servicing lodges, maintaining supplies, and adhering to safety regulations. Ideal candidates will possess a positive attitude, communication skills, and effective organizational abilities.

Qualifications

• Experience in cleaning roles is advantageous.
• Previous cleaning experience is a plus.

Responsibilities

• Clean and service lodges following SOP.
• Maintain cleanliness and ensure adequate supplies.
• Report defects and ensure guest security.

Skills

Positive attitude

Good communication skills

Ability to work under pressure

Ability to work alone or in teams

Respond to guest requests

Methodical and well-organized

Job description

Social network you want to login/join with:

Job Description

What will I be doing?

As a Sunday Lodge Cleaner, you will be responsible for cleaning and servicing lodges to deliver an excellent Guest and Member experience while monitoring supply inventories and undertaking additional periodic cleaning programmes.

Responsibilities:

• Clean and service lodges in accordance with Standards of Performance (SOP)
• Maintain cleanliness of the lodge and housekeeping areas
• Ensure adequate supplies of all provisions as identified in the SOP set up
• Undertake tasks delegated by the Accommodation Supervisor for periodic cleaning programmes
• Report defects, damage, theft, breakages, and maintenance and hazard issues
• Carry out lost property procedures
• Ensure the security of property and premises of the company and guests
• Greet guests in a warm and friendly manner
• Submit completed guest questionnaires
• Ensure chemicals are used and stored correctly
• Comply with hotel security, fire regulations, and all health and safety legislation
• Carry out any other reasonable tasks set by the hotel’s management

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work alone or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well-organized

It would be advantageous for you to demonstrate the following capabilities and distinctions:

• Previous cleaning experience