Locations and Crew Services Associate

Reed Group (United Kingdom); Birmingham; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

26 days holiday

Company pension including life cover

Hybrid working with 2 days in office

Cycle to work

Health scheme

Job summary

West Midlands Growth Company is seeking a proactive Locations and Crew Services Associate to support productions across the West Midlands. You will manage regional crew, facilities, supplier and location databases, assist with location research, and help coordinate filming permits and logistics.

The role involves visiting locations, producing location packs, and supporting events to promote the region's screen sector. A hybrid work model applies with some in-office days.

Qualifications

• Experience working in film/television production, location services, or related creative industry environment.
• Strong admin and organisational skills with attention to detail.
• Experience maintaining databases, CRM systems, and directories.

Responsibilities

• Be the first point of contact for crew, suppliers, location owners, and production enquiries.
• Verify registrations, maintain data accuracy, and update CRM systems.
• Research suitable filming locations and prepare professional location packages.
• Photograph locations and maintain the regional location library.
• Assist with filming permits, permissions, and production logistics.
• Support industry events and promotional activities.

Skills

Film production

Database management

CRM systems

Photography

Communication

Organisational skills

Data management

Driving licence

Job description

Ready for Your Next Big Career Move?

We're looking for a proactive and highly organised Locations and Crew Services Associate to join Production Central WM, the West Midlands' Production Service Agency. If you're passionate about film, television, creative industries, and supporting productions to succeed, this could be the perfect opportunity for you.

Who are we?

The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation.

From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities.

We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact.

If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity!

The Role

As our new Locations and Crew Services Associate, you'll provide essential frontline support for productions, freelance crew, suppliers, and location owners across the West Midlands. You'll help maintain and grow our crew, facilities, and locations databases while supporting filming enquiries, location research, industry engagement activities, and day-to-day operations.

This is an exciting opportunity for someone with experience in film, television, media production, location services, or a related creative industry environment who wants to make a real impact within a growing sector.

You will be involved in:

• Managing and maintaining regional crew, facilities, supplier, and locations databases.
• Supporting productions with crew availability searches and location research.
• Creating location brochures, lookbooks, and production information packs.
• Conducting location visits and capturing high-quality photography.
• Supporting filming enquiries, permits, permissions, and production logistics.
• Helping deliver industry events, networking opportunities, and promotional activities.

What You'll Be Doing

• Acting as a first point of contact for crew, suppliers, location owners, and production enquiries.
• Verifying registrations, maintaining data accuracy, and updating CRM systems and directories.
• Researching suitable filming locations and preparing professional location packages for productions.
• Photographing locations and maintaining the regional location library.
• Supporting filming permit administration and coordinating standard permissions.
• Monitoring team inboxes, responding to enquires, and maintaining accurate records.
• Assisting with supplier onboarding and expanding the regional production supply chain.
• Supporting production showcases, familiarisation visits, workshops, networking events, and crew roadshows.
• Producing reports and tracking data relating to crew engagement, supplier activity, and regional impact.
• Supporting website updates, newsletters, social media activity, and promotional campaigns.

What You'll Bring

Essential:

• Experience working within film and television production, location services, a screen agency, facilities hire, or a similar creative industry environment.
• Strong administrative and organisational skills with excellent attention to detail.
• Experience maintaining databases, CRM systems, directories, or content management systems.
• Solid understanding of film and television production processes, crew departments, and operational roles.
• Practical photography skills with the ability to capture high-quality images of locations.
• Strong interpersonal and communication skills with a customer-focused approach.
• Ability to manage multiple priorities and respond effectively in a fast-paced environment.
• Experience maintaining accurate records and data management processes.
• Enthusiasm for the film, television, and digital content sectors.

Desirable:

• Knowledge of the West Midlands geography, creative sector, and filming locations.
• Experience supporting filming permissions, permits, or local authority processes.
• Experience organising industry events, networking activities, workshops, or location visits.
• Knowledge of sustainable production practices such as BAFTA Albert.
• Understanding of inclusive recruitment and workforce diversity initiatives within the screen sector.
• Film, Media, Business, or related qualification.
• Full UK driving licence and willingness to travel across the West Midlands.

Why You’ll Love Working Here

• 26 days holiday
• Company pension scheme including life assurance
• Hybrid working with 2 days in the office
• Cycle to work
• Simple Health employee membership scheme

To find out more about the West Midlands Growth Company and our current vacancies, please click here: Home - West Midlands Growth Company

Equal Opportunities Statement

We're an equal opportunities employer and welcome applicants from all backgrounds, experiences, and perspectives. We're committed to creating an inclusive environment where everyone can thrive.