Location Manager

Anchor Hanover; Retford; On-site; GBP 24,000 - 29,000; Part time

Job summary

An established industry player is seeking a dedicated Location Manager to oversee rented housing in Retford. This role offers the chance to make a meaningful impact by supporting residents in their daily lives, managing properties, and fostering community connections. You'll need a blend of compassion and leadership skills to navigate the diverse challenges of the position. The organization is committed to providing a supportive work environment, with a focus on personal and professional development. If you're passionate about enhancing the lives of older individuals and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Gym and fitness discounts

Mental health support

Flexible working options

Pension plan

Savings and financial advice

Discounts on shopping and technology

Ongoing personal and professional development

Career progression opportunities

Qualifications

• Strong relationship management and communication skills are essential.
• Experience with vulnerable client groups is preferred but not mandatory.

Responsibilities

• Manage properties and support residents to live independently.
• Handle complaints, budget management, and ensure health and safety compliance.
• Connect with residents to promote social inclusion.

Skills

Relationship Management

Communication Skills

Problem Solving

Budget Management

Health and Safety Compliance

Education

Experience in Housing or Care

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location Manager - Rented Housing
Location: Queens Court, Retford
Hours: 22 hours per week across 2 locations - 20 hours per week at Queens Court & 2 hours per week at Swales Court
Salary: Up to £29,000 per annum pro rata

About the role

Working with different individuals every day, a Location Manager's job is incredibly varied, and no two days are the same. We connect with our communities in different ways and when you join the housing team, you'll need a good balance of heart and head to manage property matters, tenancy matters and relationships with your residents.

The Location Manager role is very diverse, and involves working with departments across the organisation, so you will need to feel confident taking the lead on managing relationships with key stakeholders and partners.

You will be responsible for:

• Managing properties and supporting residents to be able to live independent lives
• Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
• Listening to residents and dealing with issues before they become a complaint.
• When a complaint does arise, taking ownership and investigating fully- it is important that our residents are listened to and are kept informed.
• Maintain resident trust and confidence in Anchor through effective communication, setting expectations and delivering
• Managing the location's budget and service charge accounts ensuring residents' homes are well maintained and repairs are completed to a high standard
• Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
• Supporting residents to live independently by working with external agencies such as local authorities, care providers, social workers and medical professionals to provide support to residents with a range of needs ensuring that they are getting access to the right services.
• Connecting with residents, to encourage inclusion in social events both internally and in the wider community

To view a full job description for this role, please copy and paste the link below:

https://bit.ly/3X1HdXz

Are you the one?
Our residents are at the heart of everything we do. We believe they should be able to choose how they live in later life. We are looking for an individual who shares our values and has great relationship management and communication skills.

Ideally you will have previous housing or care experience and worked with vulnerable client groups, but that's not as important as having the right attitude, resilience, ability to problem solve with a willingness to learn.

Anchor - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan - contribute between 4% and 8% and we'll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.