Location Manager

Anchor Hanover Group; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mental health support

Earned pay access (Stream)

Pension plan with employer contrib.

Life Assurance

Health & dental plans

Everyday savings

Job summary

Anchor Hanover Group is seeking a Housing Location Manager for Extra Care at Darcy House, Dagenham. The role focuses on helping older people enjoy independence within a caring community, with a permanent contract and a 36-hour week, salary £29,870 per annum.

You will manage properties, support residents to live independently, let properties, handle rent accounts and repairs, and build trusted relationships through proactive listening and clear communication.

Qualifications

• Resilient, problem-solving mindset with ownership.
• Strong organisational skills and ability to communicate clearly with residents.
• Genuine passion for helping older people live independent, fulfilling lives.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receive support.

Skills

Resilience & problem-solving

Organisational skills

Excellent communication

Passion for elderly care

Job description

HousingLocationManager - Extra Care
Location: Darcy House, Dagenham
Contract: 36 hours per week | Permanent
Salary: £29,870 per annum
Interviews: Friday 23rd October

A career as a Housing Location Manager-sometimes known as a Scheme Manager or Estate Manager-is all about helping older people enjoy independence,securityand a sense of belonging within a community.

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication andquickresolutions.
• Completecompliance,healthandsafety checks,andrisk assessments, collaborating with internal teams and external agencies to ensure residents receivesupport.

Who we’re looking for

Whether you’ve previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient,problem-solvingmindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counselling and wellbeing support
• Buy& Selladditional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• FreeLifeAssurance(3your annualsalary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor -A GreatPlaceToWork

Anchor is England's largest not-for-profit provider of care and housing for older people. We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Becausewe'renot-for-profit, every pound we make is reinvested in our residents, ourcolleaguesand our homes-supporting high-quality care, fair pay, ongoingdevelopmentandgreat placesto live.

Inclusion iscentral to everything we do. Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adhere to external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.