Location Manager

Anchor Hanover Group; Elmswell; On-site; GBP 27,000 - 33,000; Part time

Benefits offered by this job

24/7 mental health support

Earned pay access (Stream)

Pension plan with up to 10% employer 1

Life Assurance 3xannual salary

Health Cash & Dental Plans

Retailer discounts

Job summary

Anchor Hanover Group is seeking a part-time Housing Location Manager at Hanover Court, Elmswell. The role involves managing properties, rent accounts and repairs, while supporting older residents to live independently within a safe community.

You will build relationships with residents, resolve issues promptly and ensure health and safety checks are carried out in collaboration with teams across the organisation.

Qualifications

• Experience in housing management or people-focused roles is desirable.
• Strong communication and interpersonal skills for resident engagement.
• Ability to manage multiple tasks, organise therefore prioritise effectively.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receive support.

Skills

Resilience

Ownership mindset

Organisational skills

Clear communication

Problem-solving

Job description

HousingLocationManager
Location:Hanover Court Elmswell
Contract:25 hours per week | Permanent
Salary:£29.870 pro rata

A career as a Housing Location Manager-sometimes known as a Scheme Manager or Estate Manager-is all about helping older people enjoy independence,securityand a sense of belonging within a community.

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti‑social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow‑up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receives support.

Who we’re looking for

Whether you’ve previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient, problem-solving mindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counseling and wellbeing support
• Buy& Selladditional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• FreeLifeAssurance(3×your annualsalary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor –A GreatPlaceToWork

Anchor is England’s largest not-for-profit provider of care and housing for older people.We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Becausewe’renot-for-profit, every pound we make is reinvested in our residents, ourcolleaguesand our homes-supporting high-quality care, fair pay, ongoingdevelopmentand great placesto live.

Inclusion iscentral to everything we do. Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adhere to external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.