Local Branch Business Banking Leader

Nationwide Group; East Midlands; Vor Ort; GBP 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Private medical insurance

A highly competitive pension

Annual performance-related bonus

Training and development

Salary sacrifice scheme benefits

Life assurance

Wellhub health & wellness

Up to 2 days of paid volunteering a年

Zusammenfassung

Nationwide Group in Derby, Derbyshire is seeking a Branch Business Manager to lead customer-focused growth in the local market. You’ll nurture relationships with business customers, introducers and community networks, owning the customer journey from onboarding to ongoing servicing.

You’ll work 35 hours per week, Monday to Saturday, in a permanent full-time role across a defined branch and local area, with access to a broad range of benefits and development opportunities within a supportive,

Qualifikationen

• Experience delivering excellent customer outcomes in a regulated environment.
• Proven ability to build trusted relationships and understand customer needs.
• Excellent communication and influencing skills with a wide range of customers and colleagues.
• Skilled in identifying customer needs and connecting to appropriate products or support.
• Good judgement and decision-making balancing customer outcomes with risk management.

Aufgaben

• Own the end-to-end customer journey in the branch, from onboarding to servicing.
• Develop connections with business customers, introducers and community networks to identify opportunities.
• Work across the branch and local market area to progress new business opportunities.
• Support branch colleagues to build Business Banking knowledge and capability and promote appropriate products.

Kenntnisse

Relationship building

Customer focus

Communication skills

Regulatory compliance

Risk management

Multi-priority handling

Jobbeschreibung

Nationwide Group in Derby, Derbyshire is seeking a Branch Business Manager to lead customer-focused growth in the local market. You’ll nurture relationships with business customers, introducers and community networks, owning the customer journey from onboarding to ongoing servicing.

You’ll work 35 hours per week, Monday to Saturday, in a permanent full-time role across a defined branch and local area, with access to a broad range of benefits and development opportunities within a supportive,