Loan Support Officer

Vivo Talent; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the financial services sector is seeking a Lending Support Officer in Birmingham. This role involves supporting lending activities, managing applications, and ensuring compliance. Join a dynamic team that values collaboration and offers opportunities for career growth in a hybrid working environment.

Qualifications

• Proficient in Outlook, Word, Excel, and other IT systems.
• Confident in written and verbal communication.
• Well-organized with strong attention to detail.

Responsibilities

• Handle queries from customers and brokers.
• Assist in managing loan applications.
• Work closely with internal teams and clients.

Skills

Communication

Attention to Detail

Organizational Skills

Tools

Outlook

Word

Excel

Job description

Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid

The Role!

Are you ready to elevate your career and be part of a fast-growing, exciting team?

We're seeking a proactive and detail-oriented Lending Support Officer to support lending activities across Bridging, Buy to Let, and other loan products. You will collaborate with internal and external stakeholders, delivering exceptional service and driving operational success.

Why Join?

Join a passionate, innovative team that values collaboration and customer-focused service. As the team grows, your ideas and contributions will be valued, providing opportunities for career development in a dynamic environment.

If you're interested in this opportunity, we look forward to hearing from you!

What You'll Do:

1. Be the First Point of Contact: Handle queries from customers and brokers, ensuring swift and accurate responses.
2. Support Lending Applications: Assist in managing loan applications, ensuring compliance and efficiency.
3. Build Relationships: Work closely with internal teams, clients, and brokers, maintaining strong communication and service standards.
4. Drive Efficiency: Help improve operational processes and support the rollout of new products.

What We're Looking For:

1. Tech-Savvy: Proficient in Outlook, Word, Excel, and other IT systems.
2. Strong Communicator: Confident in written and verbal communication, with experience working with third parties and senior team members.
3. Detail-Oriented: Well-organized with strong attention to detail, capable of managing multiple tasks effectively.

Bonus Points:

• Experience in mortgages or lending products.
• Familiarity with the financial services industry and working within a regulated environment.