Living Well Support Service Wellbeing Workers Preston/Chorley

Age UK; Preston; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Full training

Inclusive culture

25 days annual leave increasing to 30

Employee Assistance Programme

Financial wellbeing support

Staff discount card

Travel expenses paid

Job summary

Age UK Lancashire is recruiting two Wellbeing Workers for the Living Well Support Service to assist hospital discharges and help clients regain independence across Preston, Chorley and South Ribble. Roles based at Preston Royal Hospital and Chorley General Hospital, with community visits typical.

You will take patients home from hospital, provide up to 6 weeks of follow-up, and use a solution-focused approach to ensure timely access to support. A full driving licence is essential.

Qualifications

• Caring and empathetic attitude focused on independence.
• Person-centred, flexible and responsive service.
• Ability to manage own workload and priorities.
• Good communication with service users and health professionals.
• Ability to use Outlook, Excel, iPad and smartphone devices.
• Full driving licence with insurance; willing to transport patients.

Responsibilities

• Take patients home from hospital and settle them back at home.
• Provide up to 6 weeks of continued support to maintain independence.
• Use a solution-focused approach and coordinate with Age UK Lancashire or community support.

Skills

Empathy

Communication

Teamwork

Digital skills

Time management

Driving

Job description

Living Well Support Service Wellbeing Workers Preston/Chorley

Living Well Support Service

Location: Preston Royal Hospital and Chorley General Hospital

Salary: FTE £24,661 per year

(working shifts 9-5 and 10-6, over 7 days inc. BH’s and 1 weekend in 4)

Reference: LWSS020

Are you looking for a varied and rewarding role working with people, supporting them to retain or regain independence, where you can make a difference in people’s lives every day?

If so, we are looking to recruit twoWellbeing Workersto join our existing Living Well Support Service team, working across the Preston, Chorley and South Ribble area.

Age UK Lancashire’s Living Well Support Service provides invaluable support to clients over the age of 18, helping them attain or regain independence after a hospital stay or prolonged illness. Our service is integral in supporting hospital discharges, preventing unnecessary hospital admissions, and may reduce the need for residential care. In the last 12 months, the service has supported over 9,000 people across the County.

About us

Age UK Lancashire is a leading Charity, proudly delivering services to over 20,000 older people across Lancashire each year, we are dedicated to supporting and empowering older adults to live fulfilling and independent lives.

We are committed to providing innovative and impactful services that address the evolving needs of older people in our community.

About the role:

As a Wellbeing Worker you will:

• Take patients home directly from the hospital and settle them back at home, ensuring they have everything they need to remain at home.
• Provide continued support for up to 6 weeks, to help them retain or regain their independence.
• You will use a solution focused approach to ensure that people can access the help that they need when they need it, either from Age UK Lancashire or from other community-based support.

To be successful in this role you will:

• Have a caring and empathetic attitude with a focus on helping people to maintain independence
• Be able to provide a person-centred, flexible and responsive service
• Have experience of managing your own workload, using decision making skills to manage and prioritise
• Be able to work well within a team and able to use your own initiative
• Have excellent communication skills with an ability to build relationships with individuals using the service, and other health care professionals and colleagues.
• Be able to use your digital skills to enable you to manage your time efficiently and effectively, including Microsoft applications such as Outlook and Excel and everyday use of iPad and smartphone devices.
• Able to manage a busy workload, keeping accurate records and conducting assessments
• Able to undertake general physical activity in people’s homes (often over 2 floors) for example providing light domestic duties
• A full driving Licence, with appropriate insurance cover, and be willing to transport patients in your own car.

Please note there is no personal care within this role.

One role is based at Preston Royal Hospital and the other at Chorley General Hospital, you will make community visits across the Preston, Chorley and South Ribble areas, working in hospitals and client’s homes. You will be required to attend meetings and spend time at our offices working with Age UK Lancashire colleagues.

What’s in it for you?

• Full training and comprehensive induction to ensure you have the support you need to succeed and thrive in your new role
• A friendly and inclusive culture
• 25 days annual leave increasing to 30 with length of service + bank holidays
• Access to Employee Assistance Programme
• Financial wellbeing and planning support
• Staff discount card for hundreds of High Street shops and online services.
• Travel expenses will be paid for all journeys required for work, excluding travel from home to base.

DBS: This post is eligible for an enhanced DBS check, and all the associated costs will be met by the employee.

Closing Date: 10.00 Thursday 15th October 2026. We will review applications as they arrive, so we may close recruitment if a high volume of applications are received

Interview date: 19th October 2026

Equality & Diversity-Age UK Lancashire are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.