Livesmart Manager

RG Setsquare; Luton; Presencial; GBP 14 000 - 23 000; Tempo integral

Resumo da oferta

RG Setsquare is recruiting a Live Smart Scheme Manager to oversee an over-55s housing scheme in Luton. The role is a temporary position designed to cover a departing staff member and is expected to last up to 18 months or until the final resident has moved out.

The successful candidate will support residents, maintain the smooth running of the scheme and ensure health and safety standards are upheld. Welfare checks and administrative duties are essential parts of the role.

Qualificações

• Strong communication with residents from diverse backgrounds.
• Able to organise and maintain accurate records and schedules.
• Experience with administrative duties and welfare checks is desirable.
• Ability to work independently and know when to escalate concerns.

Responsabilidades

• Maintain regular contact with residents to check on wellbeing and safety.
• Conduct welfare checks as per schedule and document findings.
• Carry out health and safety checks across the scheme.
• Report concerns or maintenance needs and follow up.
• Maintain accurate records and complete administrative tasks.
• Build positive relationships with residents, contractors and others.
• Visit residents in their homes as part of welfare checks.

Conhecimentos

Communication skills

Organisational skills

Administrative tasks

Independent working

Descrição da oferta de emprego

About the Role

We are currently recruiting for a Live Smart Scheme Manager to oversee an over-55s housing scheme in Luton.

This is a temporary position created to provide cover following the departure of a permanent member of staff. The building is also currently in the process of being disposed of, so the role is expected to last for up to 18 months, or until the final resident has moved out, whichever comes first.

The successful candidate will play an important role in supporting residents, maintaining the smooth running of the scheme and ensuring appropriate health and safety standards are maintained.

Key Responsibilities

• Maintain regular contact with residents to check on their well being and ensure they are safe and well.
• Follow an agreed schedule of resident welfare checks, ensuring all relevant residents are contacted as required.
• Carry out regular health and safety checks throughout the scheme.
• Report any concerns, issues or maintenance requirements appropriately and follow up where necessary.
• Maintain accurate records and complete relevant administrative tasks.
• Build positive and professional relationships with residents, contractors and other relevant parties.
• Visit residents within their homes as part of the role, while maintaining appropriate professional boundaries.
• Support the day-to-day management and smooth running of the housing scheme.
• Escalate any concerns regarding residents or the building in line with relevant procedures.

About You

• Immediately available, or able to start at short notice.
• Confident communicating with residents from a range of backgrounds.
• Friendly, approachable and able to build positive relationships.
• Organised and comfortable completing administrative duties and maintaining accurate records.
• Confident carrying out checks and identifying issues that need to be reported or escalated.
• Comfortable entering and visiting resident's homes as part of routine welfare checks.
• Able to work independently while knowing when to seek support or escalse concerns.
• Professional, reliable and able to maintain appropriate boundaries.
• Concierge or housing experience would be advantageous, although candidates from other customer-facing or administrative backgrounds may also be considered where they can demonstrate strong people and organisational skills.

Important

This is not a care giving role. The successful candidate will be responsible for resident welfare checks and scheme management but will not be expected to provide personal care or perform care giving duties.

Rate

£17.40 per hour (Umbrella)