Live In Support Worker

Eclipse Properties Ltd; Gloucester; On-site; GBP 9,000 - 11,000; Full time

Job summary

Eclipse Properties Ltd in Gloucester is seeking a dedicated support worker to help looked after young people aged 16–18 develop skills and independence. You will deliver a flexible service with local authorities and agencies, and manage a caseload across locations with regular visits.

Essential: NVQ/QCF Level 3 in Social and Health Care and 12 months’ experience; excellent English; Outlook/Word/Excel; ability to work independently and in a team.

Qualifications

• Candidate MUST have NVQ (QCF) LEVEL 3 or above in Social and Health Care.
• Candidate MUST have 12 months experience of working with vulnerable young people.
• UP-TO-DATE DBS preferred. Company will apply for right candidate
• MUST have excellent speaking and written English.
• Computer literate – Outlook, Word and Excel.
• Excellent organisational, communication and report writing skills
• The ability to work independently and in a team
• Flexibility with attitude and shift patterns
• Confident and competent in supporting clients with challenging behaviour
• Empathetic individual, who will relate to our service users
• Someone who can absorb and process information effectively
• Manage their own time and case load effectively
• Interact with and engage our young people.

Responsibilities

• Support young people leaving care to develop their skills, confidence and self-esteem.
• Deliver an effective and flexible service for the young people in partnership with local authorities and relevant agencies.
• Ensure the young person is prepared for independent living when turning 18.
• You will be managing a caseload of at least 15 young people across various locations and will conduct visits and support the young person with their needs.

Skills

English proficiency

Outlook

Word

Excel

Organisation

Teamwork

Independent work

Case load management

Education

NVQ (QCF) Level 3 in Social and Health Care

Tools

Outlook

Word

Excel

Job description

• Compensation: GBP 900.00 - GBP 900.00 - monthly

Company Description

We are dedicated to providing a nurturing and supportive environment for looked after, young people, aged 16-18. At Eclipse Properties Ltd we understand the unique needs of young adults transitioning to independence, and we strive to empower them with the essential life skills needed for a successful future.

At the heart of Eclipse Properties Ltd is a commitment to foster a sense of belonging and security for our young people as they embark on their journey towards independence. We aim to create a supportive community where each individual is valued, respected, and encouraged to reach their full potential.

Job Description

Nature of the role:

• Support young people leaving care to develop their skills, confidence and self-esteem.
• Deliver an effective and flexible service for the young people in partnership with local authorities and relevant agencies.
• Ensure the young person is prepared for independent living when turning 18.
• You will be managing a case load of at least 15 young people across various locations and will conduct visits and support the young person with their needs.

Essential Qualifications/Skills Required

• Candidate MUST have NVQ (QCF) LEVEL 3 or above in Social and Health Care.
• MUST have 12 months experience of working with vulnerable young people.
• UP-TO-DATE DBS preferred. Company will apply for right candidate
• MUST have excellent speaking and written English.
• Computer literate – Outlook, Word and Excel.
• Excellent organisational, communication and report writing skills
• The ability to work independently and in a team
• Flexibility with attitude and shift patterns
• Confident and competent in supporting clients with challenging behaviour
• Empathetic individual, who will relate to our service users
• Someone who can absorb and process information effectively
• Manage their own time and case load effectively
• Interact with and engage our young people.

Qualifications

Essential Qualifications/Skills Required

• Candidate MUST have NVQ (QCF) LEVEL 3 or above in Social and Health Care.
• MUST have 12 months experience of working with vulnerable young people.
• UP-TO-DATE DBS preferred. Company will apply for right candidate
• MUST have excellent speaking and written English.
• Computer literate – Outlook, Word and Excel.
• Excellent organisational, communication and report writing skills
• The ability to work independently and in a team
• Flexibility with attitude and shift patterns
• Confident and competent in supporting clients with challenging behaviour
• Empathetic individual, who will relate to our service users
• Someone who can absorb and process information effectively
• Manage their own time and case load effectively
• Interact with and engage our young people.
• Professional manner shown at all times as working in with multi-agency professionals including local authority staff.

Additional Information

Duties include:

Provide a safe, comfortable and supportive home for the individuals we support:

• Support service users to actively contribute to the running of their own home.
• Participate in rotas which may include evening or weekend work.
• Assist in health and safety assessments, follow health and safety procedures and participate in fire drills and audits.
• Report any maintenance and repair tasks in the house, to the Service Manager/Team Leader
• Be First Aid Trained (this will be given during induction).
• Follow the company’s health and safety policies and procedures as instructed by Manager.

Assist client users to present themselves as valued members of the local community:

• Create opportunities for social and leisure activities with service users.
• Introduce service users to a range of facilities and amenities in the local neighbourhood and wider community.
• Assist individuals in developing their skills, facilitating access and enrolment in further education/community education, training, employment.
• Assist individuals to maintain and develop a range of relationships within the community including friends, neighbours and other social contact.

Ensure that the rights of our service users are always protected and respected:

Support services users so they can exercise their rights in the following areas:

• privacy
• choice
• expression of their own cultural identity
• entitlement to services
• feedback on the service they receive and the right to complain

Liaise with other professionals on behalf of the individuals we support:

• Register and maintain contact with a wide range of outside professionals, e.g. Local Authorities, General Practitioners, Dentists, Opticians, Therapists, Solicitors, etc.
• Work in a professional manner with all professionals you may come into contact with during day-to-day operations.

Keep records and participate in administrative tasks:

• Assist in writing, receiving and updating of individual care plans in conjunction with the Service Manager/Team Leader.
• Assist and participate in a wide range of administrative tasks necessary for the smooth running of the service.
• Complete written and typed records, forms and reports for each service user assigned to you accurately and honestly and send to the case manager within agreed timescales.
• Update self with priority need care plans and complete written records.

Participate in the opportunities provided for training and development:

• Participate in regular supervision to: receive support, set outcomes for your young people, increase knowledge, identify training needs, evaluate work performance and aid professional development.
• Attend staff meetings, development programmes, training courses, seminars and workshops as required.

Work within and promote Eclipse Properties policies and procedures:

• Follow and understand Eclipse Properties policies and procedures
• Maintain confidentiality about service users, staff and the Company as a whole
• Promote equality of opportunity and a respect for diversity.

Be an active member of the team:

• Help cover the work of the team, during absence, vacancies, or when a colleague is under pressure.
• Work alone but also in a team. Make good use of your time when not on visits, updating care plans, reports and young people files.
• Liaise and coordinate with other team members to provide a cohesive, high-quality service.
• Participate in and contribute to team meetings.
• Share with other team member’s previous experience, skills and knowledge, which may be relevant to the team in providing its service.
• Be supportive and respectful to service users, their families, colleagues and visitors.