Live Events Floor Manager — Evenings & Weekends

Glee Glasgow; Glasgow; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Free show tickets

Productivity bonus up to £1.50/hr on a

Short evening shifts

Friendly, inclusive workplace

Job summary

Glee Glasgow is seeking a Floor Manager for a busy live events venue in Glasgow. You will lead up to 10 floor staff, manage service flow, and coordinate with kitchen and bar teams to serve up to 350–400 guests across shows.

The role is weekend-focused with seasonal hours and a strong emphasis on teamwork and service excellence. The position is physically demanding, requires staying on your feet, and involves quick decision-making under pressure.

Qualifications

• Background in hospitality and previous supervisory experience.
• Ability to manage a team of up to 10 floor staff.

Responsibilities

• Oversee daily floor operations and lead a team of up to 10 staff, ensuring excellent service and product quality.
• Coordinate with kitchen and bar to deliver timely service to customers during short service windows.
• Train and develop floor staff, retrain seasonal staff on new processes, monitor progress.
• Maintain a clean and organized front of house area, including auditorium, kitchen service area and toilets.
• Implement changes to increase sales or improve operations, such as cleaning rotas and training sessions.
• Monitor wage spend, plan staff breaks for efficiency, and ensure appropriate staffing levels.
• Suggest ideas to increase sales, profits, and staff development.
• Lead by example and assist the floor team to complete tasks.
• Greet customers, handle enquiries and complaints professionally and promptly.
• Set out chairs and tables per plan and ensure spaces are clean and labeled.
• Monitor inventory levels and assist the Venue Manager with orders as needed.
• Assist the venue manager as required.

Job description

Glee Glasgow is seeking a Floor Manager for a busy live events venue in Glasgow. You will lead up to 10 floor staff, manage service flow, and coordinate with kitchen and bar teams to serve up to 350–400 guests across shows.

The role is weekend-focused with seasonal hours and a strong emphasis on teamwork and service excellence. The position is physically demanding, requires staying on your feet, and involves quick decision-making under pressure.