Linux Technical Support Engineer – Rotherham/Hybrid

JR United Kingdom; Sheffield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading technology firm is looking for a Linux Technical Support Engineer to join their dynamic team in Rotherham. This role will provide you with hands-on experience in Linux systems, networking, and automation while contributing to hardware and software support. Ideal candidates will have a background in IT support and strong communication skills, ready to tackle technical challenges in a stimulating environment.

Qualifications

• Prior experience in an IT support role.
• Confident with Linux command line.
• Excellent communication skills.

Responsibilities

• Support and maintain Linux-based systems.
• Troubleshoot server, storage, application, and networking issues.
• Document resolutions and contribute to internal knowledgebase.

Skills

Linux command line

Customer service

Troubleshooting

Communication

Tools

SaltStack

Bash

Python

Job description

Linux Technical Support Engineer – Rotherham/Hybrid

Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to end users. This role offers an opportunity to gain hands-on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact.

This is an ideal opportunity for an IT support engineer who is ready to move into a more technically challenging role. The position provides hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment.

Key Responsibilities:

• Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu).
• Troubleshoot server, storage, application, and networking issues for global clients.
• Contribute to hardware/software installations, configurations, and deployments.
• Document resolutions and contribute to the internal knowledgebase.
• Learn and assist with enterprise storage systems, including distributed filesystems.
• Support basic networking (VLANs, routing, switch configuration).
• Work with automation tools (SaltStack) and scripting (Bash/Python) — training provided.

Person Profile:

• Prior experience in an IT support role, service desk, or infrastructure support.
• Confident with Linux command line and basic system administration.
• Exposure to networking, storage, or virtualization is advantageous.
• Excellent communication skills for working with technical teams and end users.