LINUX Engineer

Fujitsu; Stevenage; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company seeks a LINUX Engineer to support their live services in Stevenage. The role involves resolving customer-related system issues, maintaining high customer satisfaction, and developing scripting skills. Candidates should possess experience with Linux systems, strong communication abilities, and a commitment to security clearance.

Benefits

26 days annual leave plus public holidays

Pension with double matching contributions up to 10%

Life assurance and incentive plans

Flexible benefits and employee discounts

Assistance programs

Qualifications

• Experience with Linux systems, legacy Unix OS (Solaris), RHEL, Debian.
• Scripting skills in Python, Bash, KSH, Ansible.
• Knowledge of hardware components and system performance analysis.

Responsibilities

• Support high-profile customers through IT solutions implementation.
• Monitor system status and resolve issues within SLA and KPI targets.
• Develop strong scripting skills and train junior team members.

Skills

IT support

Communication

Teamwork

Scripting

Automation

Tools

VMWare

NetApp

Cohesity

Job description

Job Title: LINUX Engineer (Service Support)

Location – Stevenage

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Linux Engineer, you will play a crucial role in supporting our live services. We require an experienced Linux engineer seeking to build skills in current and new technologies. You will join our established team supporting customers' IT systems. This is a customer-facing role, so excellent communication skills are essential. You will support high-profile customers through the implementation and configuration of complex IT solutions.

Your role

1. Receive & review customer-related system issues via a ticketing system and resolve issues to maintain system operational states within SLA and KPI targets.
2. Review and produce documentation, record processes to enable first-time fixes and quick resolutions.
3. Monitor system status and report issues promptly to service management and relevant teams.
4. Maintain high customer satisfaction by clarifying needs and ensuring they are met within your support role.
5. Provide support for servers & applications, utilize automation, build images, and configure Linux Servers.
6. Develop strong scripting skills (Python, Bash, KSH) and nurture junior team members through training.
7. Contribute to new work requirements as directed by Service Delivery Managers.
8. Become security cleared to a high level.

Working hours

Monday to Friday, 0700 – 1900, with rotating early or late shifts (e.g., 0700-1530 & 1030-1900). Opportunities for shared work from home when permitted.

Your experience and skills

• Good understanding of IT support, teamwork, and communication.
• Experience with Linux systems, legacy Unix OS (Solaris), RHEL (5.x to 9.x), Debian (10.x, 11.x).
• Scripting and automation skills (Python, Bash, KSH, Ansible).
• Experience with VMWare, backups (NetApp, San, Cohesity), and understanding of security frameworks.
• Knowledge of hardware components and system performance analysis.

Note: Apply even if you do not meet all requirements; transferable skills are valued. Must be willing to undergo security clearance.

Benefits

• 26 days annual leave plus public holidays (3 flexible).
• Pension with double matching contributions up to 10%.
• Life assurance, incentive plans, flexible benefits, employee discounts, assistance programs.

Recruitment process

One-stage interview process. We are a Disability Confident Employer and encourage disabled applicants to apply.

Our commitments

Recognized as a responsible employer committed to diversity and inclusion, supporting various equality standards and initiatives.