Linen Porter - Housekeeping

Hotel Indigo; Greater London; Vor Ort; GBP 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Pension with company contributions

50% restaurant & spa discounts

Staff & Friends & Family rates

Zusammenfassung

Hotel Indigo K West Shepherd’s Bush seeks a Linen Porter to support our housekeeping team. You will deliver fresh linen and towels, keep cupboards stocked, and assist with guest requests to ensure a smooth operation.

You’ll thrive if you are organised, energetic and able to work independently or as part of a team. Training is provided and a commitment to safety is essential.

Qualifikationen

• Experience in housekeeping or laundry is a bonus.
• Able to work independently and as part of a team.
• Strong attention to detail and reliability.

Aufgaben

• Deliver clean linen and towels to each floor and collect used items.
• Maintain neat, stocked linen cupboards and report shortages or damaged stock.
• Assist housekeeping with guest requests and setup of extra beds or cots.
• Keep storerooms, corridors and service areas clean, safe and well organised.
• Report any broken items or urgent guest needs to your supervisor.
• Follow safety, hygiene and COSHH procedures at all times.

Kenntnisse

Organised

Team player

Physical stamina

Communication skills

Flexibility

Jobbeschreibung

DescriptionFresh linen. Perfectly placed. Quietly essential. At Hotel Indigo K West Shepherd’s Bush, we know that a great stay starts with the details you don’t always see, and that’s where you come in. As our Linen Porter, you’ll be the friendly, efficient helping hand behind every freshly made bed, neatly stacked towel, and perfectly stocked cupboard. Working with the housekeeping team, your role helps everything run smoothly: one clean sheet at a time. If this appeals to you, then come join our team!

Hotel Indigo reflects the vibrant culture of Shepherd’s Bush: energetic, creative and full of character. From our rooms to our public areas, we champion personal touches, local stories and standout service. Our back-of-house team plays a huge part in that, and as Linen Porter, you’ll help us deliver quality and care, every single day.

Here’s what you can look forward to as our Linen Porter:

Annual salary: £30,992

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• IHG Employee rate across 6000 hotels globally
• Extensive discounts on our benefits platform
• Healthcare cash plan
• Interest-free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World-class development programmes and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood

• Handle the essentials – Deliver clean linen and towels to each floor. Collect used items and return them to the laundry on time and in good order.
• Keep it organised – Maintain neat and fully stocked linen cupboards. Report any shortages or damaged stock quickly and clearly.
• Support the housekeeping team – Assist with guest requests, set up extra beds or cots, deliver items like irons and towels, and keep supplies ready during peak periods.
• Maintain back-of-house spaces – Keep storerooms, corridors, and service areas clean, clear and safe at all times. Help dispose of rubbish and recycling responsibly.
• Report and respond – Let your supervisor know about any broken items, equipment faults, or urgent guest needs. You’re our extra pair of eyes on the floor.
• Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.

What’s Your Story?

You’re organised, energetic, and take pride in keeping things clean and running smoothly. You’ll thrive in this Linen Porter role if you bring:

• A positive, can-do attitude and a helpful nature
• The ability to work independently and as part of a team
• Physical stamina and safe lifting awareness
• Good communication skills for reporting and teamwork
• Flexibility to work varied shifts, including weekends and bank holidays
• Previous experience in a housekeeping or laundry setting is a bonus, but full training is provided

You keep the wheels turning, the cupboards stocked, and the standards high. Join us as a Linen Porter at Hotel Indigo K West Shepherd’s Bush, and be part of the detail that makes every stay feel special. All applicants must have existing rights to work in the UK.