Linen Porter

Thwaites; Windermere; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Access to up to 40% of wages weekly

28 days annual leave (rising to 33 days)

Enhanced maternity and paternity pay

Health cash plan

Long service awards

Employee Assistance Programme

Discounted accommodation and food

Pension and Life assurance

Bespoke training programmes

Apprenticeships available

Supportive work environment

Job summary

A prestigious hotel in Windermere is seeking a linen porter to manage the delivery, collection, and organization of linen, supporting a dedicated housekeeping team. Ideal candidates will have previous hotel experience, a keen attention to cleanliness, and a passion for guest satisfaction. The role offers a competitive salary, opportunities for wage access, generous annual leave, and additional benefits. Join a dynamic team in a beautiful location and play a key role in maintaining the hotel's high standards.

Qualifications

• Previous experience in a similar role, preferably in a 4* or 5* hotel.
• Genuine passion for providing excellent guest experiences.
• Proactive attitude and ability to work independently.

Responsibilities

• Ensure cleaning of bedrooms, public areas, and corridors to the highest standard.
• Collect, sort and deliver linen supplies to hotel store areas.
• Maintain linen pantries to ensure they are well-stocked and organized.
• Maintain linen pantries, ensuring tidiness and stock levels.
• Assist with linen and supplies stock counts.
• Receive deliveries from contract laundry, check paperwork and store linen correctly.
• Support spring cleaning and general room cleaning as required.

Skills

Attention to detail

Cleaning skills

Team player

Housekeeping support

Job description

Overview

We are looking for a linen porter to ensure the efficient delivery, collection and management of clean and dirty linen throughout the hotel, supporting the housekeeping team in maintaining high standards of cleanliness and guest satisfaction.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment of the hotel and reopened its doors in November 2023. In that time the hotel has achieved 5 Star status from the AA and has been recognised in the Time Top 100 Places to Stay, ranked No. 3 and North of England Hotel of the year, as well as being part of the AA Group of the Year 2025.

Responsibilities

• To ensure bedrooms, public areas and corridors are cleaned to the highest standard.
• To collect, sort and deliver linen supplies to all hotel store areas.
• Remove all dirty items using trolleys to housekeeping main store and make ready for collection by the contract laundry.
• Maintain linen pantries ensuring they are tidy, well organised and well stocked. At start of shift, during and at end of shift.
• Assist with linen, supplies stock counts.
• To receive deliveries from contract laundry, check paperwork and store linen correctly.
• Help in the spring cleaning of rooms.
• Clean bedrooms as and when needed.

Who we are looking for

If you have a passion for cleaning and attention to detail, this is the job for you.

You will be responsible for doing anything from changing beds, talking to guests, cleaning bathrooms, stocking up your provisions trolley to sorting out linen deliveries.

You will work on your own but will be part of a bigger team and will have the opportunity to have a catch up with your colleagues during your well earned break.

It is a very varied job and the time goes by so quickly when you are on shift, that before you know it, it will be time to pack away your equipment and head on home.

We are looking for someone with previous experience in a similar role with 4* hotel experience; however 5* hotel experience would be preferred. You must have a genuine passion for providing excellent guest experience and be a team player with a proactive attitude.

Benefits and opportunities

• A competitive salary, negotiable dependent on experience
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Enhanced maternity and paternity pay
• Health cash plan with access to discounted perks and high street discounts
• Long service awards, including free meals and free stays with your friends or family
• Employee Assistance Programme
• Discounted accommodation, food, and drink in our beautiful properties
• Pension and Life assurance
• Bespoke training programmes accessible to all
• Apprenticeships available
• An engaging and supportive work environment