Linen Porter

Alexander House Hotel & Utopia Spa; East Grinstead; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

4 weeks holiday

Bank holidays

Free parking

Uniform

Hotel discounts

Spa discounts

Food & beverage discounts

Spa treatments discounts

Refer a friend

Job summary

Alexander House Hotel & Utopia Spa is seeking a Linen Porter to support our housekeeping team. This full-time role involves stocking linen, stripping beds during busy periods, and clearing dirty linen to keep guest areas pristine.

The position is 34.5 hours per week across five days, including weekends, with a competitive salary and a range of staff benefits. You will work under the head housekeeper and play a key part in delivering outstanding guest experiences.

Qualifications

• Physically fit with no back problems.
• Energetic worker.
• Experience of safe lifting techniques.
• Smart and guest aware.

Responsibilities

• Stocking linen cupboards on guest corridors with sheets, pillowcases, duvets and towels.
• On busy days, stripping beds and preparing with clean linen.
• Clearing dirty linen from bedrooms and corridors.
• Operating in-house laundry machines.
• Counting and bagging linen for the laundry company to collect.
• Counting and unpacking daily laundry deliveries and flagging rejects.
• Sorting reject linen from circulation.

Skills

Physically fit

Energetic worker

Safe lifting

Guest aware

Job description

LINEN PORTER

£22,801.74 per annum + monthly service charge payment

34.5 hours per week, 5 days, including weekend shifts, earliest start 8am latest finish 4.30pm

• 4 weeks holiday rising to 5 weeks with service (for full time and part time contracts)
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition you will benefit from a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas
• Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

The Place

Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

5 Red Star Hotel, Award winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2‑bedroom self-contained Gatehouse are available for guests.

2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

Please see our website for a full list of facilities.

Join our Housekeeping team under the direction of our experienced Head Housekeeper, Inga Zarnowska. There is full time team of housekeeping assistants, linen porters and spa cleaners, as well as an inhouse maintenance team to support you.

We are seeking a Linen Porter. An energetic, fit person is required to assist our hard-working Housekeeping Assistants. Stocking up their linen stores, helping them strip beds on busy days and clearing dirty linen from the guest corridors to ensure the hotel always looks its best. Working 34.5 hours per week, spread over 5 days including weekend shifts.

The Role

Main duties of the Linen Porter include;

• Stocking linen cupboards on the guest corridors with sheets, pillowcases, duvets and towels
• On busy days, stripping off beds ready for Housekeeping Assistants to remake with clean linen for arriving guests
• Clearing dirty linen from the bedrooms/corridors
• Operating inhouse machines for some laundry
• Counting and bagging up linen for laundry company to collect
• Counting and unpacking laundry delivered each day, pulling out reject linen for return
• Sorting reject linen in stock from circulation

Requirements

• Physically fit with no back problems
• Energetic worker
• Experience of safe lifting techniques
• Smart and guest aware