Linen Porter

Leicester Marriott; Enderby; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Discount card

Pension scheme

EAP

Career development

Training programs

Job summary

Leicester Marriott in Enderby, United Kingdom, is seeking a dedicated team member to support our housekeeping with linen services and guest requests.

You will collaborate with Housekeeping Supervisors, maintain linen storage, and ensure cleanliness. Roles involve lifting and stocking carts; previous customer service experience preferred.

Join a world-renowned hotel brand committed to wellbeing, respect and growth, with meals on duty, uniform, pension and development opportunities.

Qualifications

• At least 1 year of related work experience in a customer service role.

Responsibilities

• Assist with guest requests such as VIP room amenities.
• Communicate and collaborate with Housekeeping Supervisors to ensure smooth operations
• Maintain linen and stores in a tidy and organised manner
• Stock and distribute linens to various departments as needed
• Ensure cleanliness and hygiene in linen storage areas
• Perform regular inventory checks to ensure sufficient stock levels
• Support the housekeeping team by delivering guest requests and stocking carts
• Handle heavy loads and perform physical tasks such as lifting and transporting linens

Skills

Customer service

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities:

• Assist with guest requests such as providing VIP room amenities etc.
• Communicate and collaborate with Housekeeping Supervisors to ensure smooth operations
• Maintain linen and stores in a tidy and organised manner
• Stock and distribute linens to various departments as needed
• Ensure cleanliness and hygiene in linen storage areas
• Perform regular inventory checks to ensure sufficient stock levels
• Support the housekeeping team by delivering guest requests and stocking carts
• Handle heavy loads and perform physical tasks such as lifting and transporting linens

Safety And Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Preferred Qualifications

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Note:

This above description is not intended to establish a total definition of the job, but an outline of the duties.

Join us and be part of a team that values excellence, sustainability, and career growth.