Linen Assistant

Rudding Park; Harrogate; On-site; CAD 23,000 - 29,000; Full time

Benefits offered by this job

Enhanced pay

Service charge

Sick pay

Employee discounts

Annual leave up to 30 days

Free overnight stay after probation

Free food & drink

Personal growth opportunities

Wage Stream access

Employee assistance programme

Gym discounts

Counselling services

Wellbeing app

Job summary

Rudding Park is seeking a Linen Assistant to support Room Attendants with linen movement and room preparation. This role is hands-on, physically active, and involves lifting and standing for long periods.

You will help ensure the linen room is tidy, track inventory, and assist with bed setup and routine cleaning tasks. Join a luxury hotel team renowned for high standards and guest-first service.

Qualifications

• Attention to detail is essential to maintain room standards and linen accuracy.
• Efficient execution in a hands-on environment while maintaining quality.
• Passion for guest service and high standards behind the scenes.

Responsibilities

• Keep linen room tidy and organised at all times.
• Count Dirty Bathrobes & Kitchen cloths for stock control.
• Restock cupboards and move linen as required by housekeeping.
• Strip used linen from rooms and prepare for cleaning.
• Assist with bed twinning/doubling as needed.
• Perform weekly window cleaning tasks and terrace maintenance.
• Restock pantries and move extra beds/cots daily.
• Maintain clear corridors and safety hazards.

Skills

Attention to detail

Efficient

Guest service

Reliable

Team player

Flexible

Job description

We are not just hiring, we are looking for people who take pride in getting the little things perfectly right.

• Do you have an eye for detail that others might miss?
• Can you keep pace in a busy, hands-on environment without cutting corners?
• Do you take pride in knowing your work helps create a five-star guest experience, even when no guest ever sees you do it.

We believe that every perfectly pressed sheet, every neatly folded towel, and every well-stocked trolley plays a part in the moments our guests remember. The best part of our team is the pride we take in our standards, and the way we support each other to keep things running smoothly, day after day.

If you've got any of the above, we want to hear from you.

We are on the hunt for reliable, hardworking, and detail-focused people who take satisfaction in a job well done, and who understand that great hospitality starts with the basics done brilliantly, behind the scenes.

We are searching for a Linen Assistant to join our Rudding Park Team. You will be responsibile for ensuring the highest level of housekeeping service in all areas at all times.

What We Are Looking For

• Attention to detail
• Efficient
• Passion about guest service
• Reliable
• Team player
• Flexible

Job Summary

To assist Room Attendants with linen movement & prepare rooms for servicing. This is a hands-on, physically active role involving lifting, carrying, and being on your feet for extended periods.

Key Responsibilities

• Ensure linen room is tidy & organised at all times
• Daily count of Dirty Bathrobes & Kitchen cloths for stock control
• Empty new linen cages into office & restock cupboards
• Strip used linen & towels from departing bedrooms ahead of the room attendants, emptying both bins & putting used cups etc. in hot soapy water to soak
• Assist with Twinning/ Doubling of beds as required
• Weekly cleans of internal bedroom windows
• Weekly cleans of Terraces/ balconies incl. washing down window frames
• Restocking of 'Pantries' when set up
• Movement of Extra Beds & Cots etc. as required daily
• Ensure corridors & staircases are clear of hazards (extra beds etc.)
• Additional ad hoc duties as required by the Housekeeping Management Team

GENERAL

• Be responsible for Health and Safety as an individual and also to work colleagues, customers and the business, reporting concerns through the Health and Safety processes and procedures.
• Ensure continuous professional development of self, including attending required training courses and seeking means of developing within the business
• Promote continuous improvement in the level of quality and customer care provided by the business and make proposals/suggestions where applicable
• Respect colleagues and the working environment at all times.
• Ensure high standard of dress and self-presentation within the working environment
• Undertake any other duties commensurate within the position for which you are qualified.

In return for your hard work and commitment we offer:

• Enhanced pay - 50p per hour for evening work after 7pm (Sunday - Thursday), £1 per hour for weekend day work until 7pm (Saturdays and Sundays), £1.50 per hour for evenings from 7pm (Friday and Saturdays)
• Service Charge (Tronc) earn up to an additional £5,000 per year
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
• Annual party, family fun days, and award dinners - we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
• FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
• Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with a range of support such as podcasts, fitness videos, recipes
• AND MUCH MORE...........

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels. Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.