Line Support Technician

Crowcon Detection Instruments Ltd.; Abingdon; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Generous company pension

Health cashplan

25 days holiday

Corporate life insurance

Job summary

Crowcon Detection Instruments Ltd. is seeking a Line Support Technician in Abingdon. This full-time role involves providing first-line technical support, investigating production test failures, maintaining assembly equipment, and ensuring compliance with safety policies. Candidates should possess an HNC in engineering or equivalent experience, along with strong fault-finding skills in electronics. The position offers a salary range of £28,000-30,000 and a generous benefits package including health plans and holiday provisions.

Qualifications

• Minimum 3 to 5 years experience in electronics manufacturing, test or repair environment.
• Ability to analyse BOMs, circuit diagrams, schematics and technical documentation.
• Experience working within ISO 9001 or regulated manufacturing environments.
• Confident soldering and rework skills.

Responsibilities

• Provide first-line technical support across all product ranges.
• Own investigation of production test failures and support corrective actions.
• Support and improve production test and assembly equipment.
• Create clear technical reports relating to product and process issues.

Skills

First-line technical support

Fault finding capability on electronic assemblies

Good electro-mechanical knowledge

Strong organisational skills

Good written and verbal communication skills

Education

HNC or equivalent qualification in a relevant engineering discipline

Tools

Microsoft Office applications

Job description

Line Support Technician page is loaded## Line Support Technicianlocations: Abingdontime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR26\_000415Help grow a safer, cleaner, healthier future for everyone, every day.is looking to recruit a Line Support Technician to the Production department to contribute to delivering company growth goals. This is a local role reporting to the Manufacturing Engineering Manager.Crowcon is a wholly owned subsidiary of . Halma’s () purpose is growing a safer, cleaner, healthier future for everyone, every day.**Crowcon’s values are:*** Do the right thing* Collaborate and support each other* Always do your best* Try new things* Be yourself**The team is made up as follows:*** Manufacturing Engineering Manager + Manufacturing Engineers + Line Support Technicians**Main Responsibilities:*** Develop and maintain a strong working knowledge of Crowcon products and associated manufacturing processes.* Provide first-line technical support across all product ranges, triaging and repairing units to component level.* Own investigation of production test failures and repeat issues, driving root cause analysis and supporting permanent corrective actions.* Support and improve production test and assembly equipment to maximise uptime and process stability.* Maintain, calibrate and commission assembly and test equipment in line with planned maintenance schedules.* Analyse production data (e.g. test failures, rework trends, downtime) to identify improvement opportunities.* Contribute to continuous improvement initiatives using structured problem-solving tools (e.g. 5 Whys, Ishikawa, 8D).* Support the introduction of new products and process changes into manufacturing, ensuring robust transition to production.* Create clear technical reports relating to product and process issues.* Act as a technical mentor to apprentice technicians and production operators, supporting skills development on the shop floor.* Ensure safe working practices in accordance with company health and safety policies, including ESD control.**Your skills & experience*** HNC or equivalent qualification in a relevant engineering discipline / comparable technical skillset gained through relevant work experience.* Minimum 3 to 5 years experience in an electronics manufacturing, test or repair environment.* Strong fault finding capability to component level on electronic assemblies.* Ability to analyse BOMs, circuit diagrams, schematics and technical documentation.* Good electro-mechanical knowledge, supported by qualification or equivalent experience.* Understanding of production test equipment and automated test environments.* Working knowledge of Lean tools (e.g. 5S, process mapping) and structured problem solving techniques (e.g. root cause analysis, Ishikawa).* Experience working within ISO 9001 or regulated manufacturing environments.* Confident soldering and rework skills.* Ability to interpret production performance data and identify trends.* Strong organisational skills with the ability to manage multiple priorities in a fast paced production environment.* Good written and verbal communication skills, able to articulate technical issues clearly to different audiences* Competent in Microsoft Office applications.**About you*** You are a self-motivated, organised and driven individual who can prioritise workloads to ensure stoppages are resolved expediently, maximising possible up time.* You can communicate effectively to different teams ensure a shared understanding of the problems.* You are conscientious and always strive to do the right thing for yourself, your colleagues and our customers.* You inspire with your passion and values.* You are culturally sensitive.* You are a collaborative team player.* You are straightforward and have no interest in politics.* You are curious and disrupt the status quo.**Company benefits:*** Generous company pension (up to 10.5% matched on a sliding scale)* Halma shares* Health cashplan (Medicash)* Eyecare scheme (with Specsavers)* Corporate life insurance* 25 days holiday* Your birthday off (after 1 year of service)* 3 days holiday purchase* 14 weeks paid maternity, paternity, adoption leave* Cycle to work scheme* Subsidised annual bus pass* Annual train ticket payment scheme* Employee assistance programme* Learning and development opportunities* Free parking and subsidised EV charging points* Salary sacrifice car leasingSalary range: £28,000-30,000Don’t have every single listed have shown that women and people from diverse backgrounds are less likely to apply for jobs unless they meet every single qualification. At Crowcon we are actively building and encouraging a diverse and inclusive workplace culture, so if you’re excited about this role as the next step of your career, but you don’t feel confident you have enough past experience to perfectly align with the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role we may have.#Crowcon#LI-BI1 Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies, focused on growing a safer, cleaner, healthier future for everyone, every day. Its purpose defines the three broad market areas where it operates: • Safety: protecting life as populations grow and protecting worker safety. • Environment: addressing the impacts of climate change, pollution and waste, protecting life-critical resources and supporting scientific research. • Health: meeting rising healthcare demand as growing populations age and lifestyles change. It employs over 7,000 people in more than 20 countries, with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Halma is listed on the London Stock Exchange (LON: HLMA) and is a constituent of the FTSE 100 index. In January 2022, Halma was named one of Britain's Most Admired Companies by Management Today.