Lifelong Learning Administrative Assistant (Officer Support, Customer care)

Isle of Anglesey County Council; Llangefni; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Isle of Anglesey County Council is seeking a Lifelong Learning Administrative Assistant (Officer Support, Customer care) to provide high-standard support to the Learning Service, handling customer care, complaints, and coordinating pupil/ex-pupil file management and related information.

You will contribute to efficient administrative processes, work with colleagues to ensure accurate records, and support Welsh language requirements as appropriate, ensuring equity between Welsh and English

Qualifications

• Welsh language skills requirements for this post.

Responsibilities

• Provide a high standard of support to the Learning Service providing customer care, dealing with complaints, compliments and the co-ordination of pupil/ex-pupil file management and other information.

Job description

Lifelong Learning Administrative Assistant (Officer Support, Customer care)

Working for Isle of Anglesey County Council

Anglesey is a great place to live and work. At Isle of Anglesey County Council we are committed to making life better for the people who live and work on the island. In order to achieve our priorities our employees are as ambitious as we are, take pride in their work, are innovative, professional, work in partnership and deliver to the highest standards. Our aim is to create an Anglesey that is healthy and prosperous, where families can thrive.

To provide a high standard of support to the Learning Service providing customer care, dealing with complaints, compliments and the co-ordination of pupil/ex-pupil file management and other information.

More information

Please see the job description formore information andfor the Welsh language skills requirements for this post.

You’re welcome to submit an application in the language of your choice. Applications submitted in Welsh or English will always be treated equally.

The job description/person specification for this post is attached below.

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