Lifelong Learning Admin & Customer Care Coordinator

Isle of Anglesey County Council; Llangefni; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Isle of Anglesey County Council is seeking a Lifelong Learning Administrative Assistant (Officer Support, Customer care) to provide high-standard support to the Learning Service, handling customer care, complaints, and coordinating pupil/ex-pupil file management and related information.

You will contribute to efficient administrative processes, work with colleagues to ensure accurate records, and support Welsh language requirements as appropriate, ensuring equity between Welsh and English

Qualifications

• Welsh language skills requirements for this post.

Responsibilities

• Provide a high standard of support to the Learning Service providing customer care, dealing with complaints, compliments and the co-ordination of pupil/ex-pupil file management and other information.

Job description

The Isle of Anglesey County Council is seeking a Lifelong Learning Administrative Assistant (Officer Support, Customer care) to provide high-standard support to the Learning Service, handling customer care, complaints, and coordinating pupil/ex-pupil file management and related information.

You will contribute to efficient administrative processes, work with colleagues to ensure accurate records, and support Welsh language requirements as appropriate, ensuring equity between Welsh and English