Lifeguard & Poolside Wellness Champion

Virgin Active & KAUAI; Greater London; In loco; GBP 18.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days annual leave (excluding bank)

Contributions to The Peoples Pension (

Complimentary Virgin Active membership

Discounts across Virgin Group brands

20% off food and drink at KAUAI in-clb

Salary Finance access

Mental health support (Health Heroes)

Housing assistance via Dexters

ePoints discounts

Descrizione del lavoro

Virgin Active is recruiting a Lifeguard to join the Operations Team. You will supervise pool and spa areas, ensure safety, deliver excellent member service, and perform routine safety checks. Training for Level 2 Pool Lifeguarding will be provided over five days to start your career with Virgin Active.

The role offers full-time hours (40 per week) with a dynamic environment focused on exceptional wellness experiences for members.

Competenze

• Passion for delivering exceptional customer service and creating a safe, welcoming member experience.
• Calm, confident and able to remain composed under pressure.
• Strong communication skills with the ability to engage positively with members and colleagues.

Mansioni

• Supervise all pool and spa areas, ensuring the safety and wellbeing of members and guests at all times.
• Deliver exceptional customer service by creating a friendly, approachable and welcoming environment for every member.
• Carry out routine poolside safety checks, water testing and plant monitoring, accurately recording all required information.
• Respond quickly and effectively to emergencies, following all Virgin Active operating procedures and lifeguarding protocols.
• Maintain the highest standards of cleanliness and presentation across all poolside, spa and changing facilities.
• Ensure full compliance with Health & Safety legislation, risk assessments and mandatory training requirements.
• Support the wider Operations team with the day-to-day running of the club, helping to maintain a safe and welcoming environment throughout.
• Undertake Duty Manager responsibilities when required, supporting the safe and efficient operation of the club.

Conoscenze

Customer service

Communication

Calm under pressure

Attention to detail

Flexibility

Swimming 50m

Descrizione del lavoro

Virgin Active is recruiting a Lifeguard to join the Operations Team. You will supervise pool and spa areas, ensure safety, deliver excellent member service, and perform routine safety checks. Training for Level 2 Pool Lifeguarding will be provided over five days to start your career with Virgin Active.

The role offers full-time hours (40 per week) with a dynamic environment focused on exceptional wellness experiences for members.