Lifeguard: Pool Safety & Customer Care (Flexible Hours)

Serco Leisure Operating Limited; Birmingham; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Leisure employee benefits

Guaranteed Interview Scheme

Ban The Box

Job summary

Serco Leisure Operating Limited is recruiting lifeguards at Erdington Leisure Centre to ensure the pool is safe and accessible for all visitors. You will deliver excellent customer service, supervise activities, and help with pool equipment setup in a friendly, inclusive environment.

Applicants should have strong swimming skills and a National Pool Lifeguard Qualification, with a proactive attitude to safety and life-saving responsibilities. DBS checks may be required.

Qualifications

• Excellent customer service skills, with the ability to interact with diverse customers.
• Strong swimming skills and safety-focused mindset are essential.
• Ability to supervise activities, maintain cleanliness, and set up pool equipment.

Responsibilities

• Supervise pool activities and ensure safety for all users.
• Provide customer care to people of all ages.
• Assist with pool equipment setup and maintenance as needed.
• Be prepared to assist in lifesaving situations.

Skills

Customer service

Swimming skills

People person

Safety awareness

Teamwork

Education

National Pool Lifeguard Qualification

Job description

Serco Leisure Operating Limited is recruiting lifeguards at Erdington Leisure Centre to ensure the pool is safe and accessible for all visitors. You will deliver excellent customer service, supervise activities, and help with pool equipment setup in a friendly, inclusive environment.

Applicants should have strong swimming skills and a National Pool Lifeguard Qualification, with a proactive attitude to safety and life-saving responsibilities. DBS checks may be required.