Lifeguard

Serco; Birmingham; On-site; GBP 11,000 - 18,000; Full time

Job summary

Birmingham Community Leisure Trust is looking for a Lifeguard at Erdington Leisure Centre to ensure pool safety and a welcoming visit for all users.

Casual shifts include early and late hours across the week, with duties spanning supervision, cleanliness, customer care, and safe handling of pool equipment. A National Pool Lifeguard Qualification is essential, plus strong swimming skills and vigilance.

Qualifications

• Excellent customer service skills with people of all ages and backgrounds.
• Strong swimming ability and vigilance in pool environments.
• Safety-conscious approach to handling pool equipment and emergencies.

Responsibilities

• Supervise pool activities and maintain high cleanliness in the pool area.
• Provide customer care and support for all visitors.
• Assist in lifesaving duties when required and ensure equipment setup is correct.

Skills

Customer service

Strong swimming

Safety awareness

Education

National Pool Lifeguard Qualification (Royal Life Saving Society)

Job description

Location: Erdington Leisure Centre, B24 9HU
Working hours: Casual, including earlies and lates, between Monday to Sunday
Salary: £8.20 to £12.71 per hour + excellent benefits

At Serco, we're pleased to be recruiting on behalf of Birmingham Community Leisure Trust.

Birmingham Community Leisure Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Lifeguard to join their team and help make a positive difference every day.

As a Lifeguard you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.

Without you there can’t be any pool activity. But you won’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.

What You'll Need To Do The Role

You’ll need to have excellent customer service skills as you’ll be interacting heavily with our customers. So, whether you’ve earned that experience in a leisure or another customer facing environment, you’ll be a people person who is happy dealing with people of all ages and backgrounds.

You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you’ll help to save lives.

As a lifeguard you’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you’ll need to have strong swimming skills and it’s essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society).

Why Join us

Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.

A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.

Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you’ll also find all the resources you need for career progression through Serco Learning.

What we offer

For all Leisure benefits please see - Trust and Serco Leisure Employee Benefits

Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.

Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

Please note, for many of our roles, a DBS check will be required.