Lifeguard Duty Assistant

British Universities & Colleges Sport (BUCS); Hatfield; On-site; GBP 25,000 - 29,000; Full time

Job summary

Join the vibrant team at University of Hertfordshire Sports Village as a Lifeguard / Duty Assistant. This full-time role offers opportunities for progression in the leisure industry, with responsibilities including preparing facilities and leading shifts. Enjoy benefits like annual leave, training, and a positive work environment.

Benefits

Up to 26 days annual leave + 8 Bank Holidays

Performance-related bonus

Sick pay and pension scheme

Extensive training and development

Access to university courses

Discount cards (UNiDays, TOTUM, Galleria)

Discounted travel on UNO buses

1 hour of on-shift exercise ('Healthy Hour')

Qualifications

• Supervisory experience in a Wet and Dry sport/leisure center is desirable for senior roles.
• Ability to work shifts, including early mornings, evenings, weekends, and bank holidays.
• Training provided to obtain NPLQ within 3-6 months.

Responsibilities

• Prepare facilities for bookings and events.
• Work as part of the lifeguard team and support duty management.

Skills

Supervisory experience

Customer service skills

Energetic and motivated

Positive attitude

Education

GCSE Maths & English grade D/3 or above

Current and valid NPLQ

Job description

University of Hertfordshire Sports Village

Details

Description

FTE: 1.0 (40 hours/week)

Duration: Permanent

Salary: HSV3.8-HSV5.15 (£25,608-£28,689) with uplift after 6 months probation

Location: De Havilland campus, Hatfield, Hertfordshire

We are seeking full-time Lifeguard / Duty Assistants to join our vibrant team at University of Hertfordshire Sports Village. Opportunities range from senior/team leader roles, requiring proven skills and experience, with a pathway to Duty Management, to entry-level roles with training provided, offering progression in the leisure industry.

Successful candidates will help prepare facilities for bookings and events in our pools, indoor/multi-use areas, and outdoor facilities, working as part of the lifeguard and duty manager teams, leading shifts. Hertfordshire Sports Village offers extensive sports facilities to the community, students, and staff. Recognized as one of Leisure and Hospitality’s 20 Best Companies to Work For in 2021, we value connection, engagement, excellence, and exceeding expectations. We welcome individuals who share these values and wish to make a difference. Our facilities cater to elite athletes and newcomers alike, serving students, staff, and the local community.

Main duties and responsibilities

Prepare facilities for bookings and events, ranging from international standards to grassroots levels, including clients like Arsenal Women’s FC, Saracens Mavericks, England Fencing, Swim England, and England Badminton.

Work as part of the lifeguard team and support duty management within a supportive environment.

Skills and experience required

• Supervisory experience in a Wet and Dry sport/leisure center (desirable for senior roles)
• Energetic and motivated
• Positive, personable, welcoming attitude
• Exceptional customer service skills
• Ability to work shifts, including early mornings, evenings, weekends, and bank holidays
• Current and valid NPLQ or ability to obtain within 3-6 months (training provided), and GCSE Maths & English grade D/3 or above

Senior roles depend on relevant skills and experience, with opportunities for salary progression as knowledge and responsibilities grow. Refer to the full job description and person specification for detailed duties and criteria.

Please include a personal statement demonstrating how your skills match the Person Specification.

Note: No UKVI sponsorship; applicants must have UK Right to Work or demonstrate it before an offer.

Benefits include:

• Up to 26 days annual leave + 8 Bank Holidays
• Performance-related bonus
• Sick pay and pension scheme
• Extensive training and development
• Access to university courses
• Discount cards (UNiDays, TOTUM, Galleria)
• Discounted travel on UNO buses
• 1 hour of on-shift exercise ('Healthy Hour')

Join us with a positive attitude, dedication, and professional development. Apply today.

Other information

This role is exempt under the Rehabilitation of Offenders Act 1974. Successful applicants will undergo a DBS check. Overseas applicants with residence outside the UK for 12+ months in the last 10 years must provide a 'Certificate of Good Conduct'.

For informal discussions, contact Josh Van Heiningen at [e-mail]

Reference: RQ000049

Advert date: 19/05/2025. Apply online.