Life Sciences Grad: Customer Service & Sales Support (Office-Based)

Cameo Consultancy (Recruitment) Limited; Birmingham; On-site; GBP 16,000 - 26,000; Full time

Benefits offered by this job

On-site gym

Parking

Pension scheme

25 days' holiday

Job summary

Cameo Consultancy (Recruitment) Limited in Birmingham is recruiting a Life Sciences Graduate - Customer Service Officer to join our growing Life Sciences team. This office-based role offers an excellent entry point into a commercial career, combining scientific knowledge with customer-focused service.

You will process customer orders, handle enquiries by phone and email, support the field sales team, maintain pricing accuracy, and help improve service processes.

Qualifications

• Life Sciences degree required.
• Excellent communication and customer service skills.
• Customer service experience gained through work or placements.
• Strong organisational skills and attention to detail.
• Good Microsoft Office skills.

Responsibilities

• Processing customer orders and quotations.
• Managing customer enquiries via phone and email.
• Resolving customer queries and escalating technical issues when required.
• Supporting the field sales team with administration and customer communications.
• Maintaining accurate customer information and pricing.
• Helping to improve customer service processes.

Skills

Communication

Customer service

Organisational skills

Attention to detail

Education

Life Sciences degree

Tools

Microsoft Office

Job description

Cameo Consultancy (Recruitment) Limited in Birmingham is recruiting a Life Sciences Graduate - Customer Service Officer to join our growing Life Sciences team. This office-based role offers an excellent entry point into a commercial career, combining scientific knowledge with customer-focused service.

You will process customer orders, handle enquiries by phone and email, support the field sales team, maintain pricing accuracy, and help improve service processes.