Licensing Officer

Hyndburn Borough Council; Lancashire; On-site; GBP 27,000 - 32,000; Full time

Job summary

Hyndburn Borough Council is seeking an enthusiastic, organised Licensing Officer to join a busy team responsible for issuing licences for taxis, alcohol, entertainment and gambling. You will check documentation, issue licences and provide guidance to enquirers, developing a broad knowledge of licensing rules and regulations.

The role emphasises excellent customer care, IT proficiency, and clear written communication, with a strong commitment to community service.

Responsibilities

• Issue licences for taxis, alcohol, regulated entertainment, and gambling
• Provide advice on licensing enquiries and regulatory compliance
• Develop a broad knowledge of licensing legislation and processes
• Communicate clearly with a range of audiences and work to deadlines

Job description

We are seeking an enthusiastic, organised and motivated person, who responds well to working in a pressurised environment, can work to deadlines/targets and who can demonstrate a real commitment to providing excellent customer care and top quality service.

You will be a member of a busy team responsible for the administration and issue of licences for various activities including (amongst others) taxis, the sale of alcohol, regulated entertainment, the sale of alcohol and gambling.

You will be expected to check relevant documentation and issue licences in relation to various activities which are required to be licensed by Hyndburn Borough Council. You will be required to give advice as and when needed to anyone making licensing enquiries and you will therefore be expected to develop a wide and comprehensive knowledge of all aspects of licensing legislation.

You will be confident using IT systems and have strong written communication skills, together with the ability to communicate effectively with a range of audiences.

If you enjoy delivering excellent service, working collaboratively and making a positive contribution to your community, we would love to hear from you. We welcome applications from people with diverse backgrounds, experiences and perspectives.

We are currently only able to accept applications from candidates who have the legal right to work in the UK and are unable to provide Sponsorship for this role.

Closing Date: 12 noon Friday 6 November 2026

Vacancy Ref: 2369