Licensing & Landlord Relations Manager

Lomond; City of Edinburgh; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

LOMONDlife

Wellbeing

Cycle2Work

Family Leave

Smart Tech Scheme

Pension

Professional Development

Socials

Job summary

Lomond, in Edinburgh, is seeking a Licensing Property Relationship Manager to join our city centre office at 10 Sunnyside. This full-time role covers a portfolio of landlords, ensuring licensing compliance, and delivering seamless lettings and property management.

You will build long-term relationships, manage end-to-tenancy processes, coordinate maintenance, and work with authorities to uphold HMO standards, all while enjoying a 35-hour week and a comprehensive benefits package.

Qualifications

• Proven experience in property management or a related sector.
• Excellent communication with landlords, tenants, contractors, and authorities.
• Strong negotiation skills and ability to resolve disputes.
• Highly organized with strong attention to detail and deadlines.
• Positive, proactive customer-focused attitude.
• Full UK driving licence.
• Must have the right to work in the UK.

Responsibilities

• Be the primary point of contact for landlords and maintain long-term relationships.
• Ensure all HMO properties meet licensing, fire safety, and local regulations.
• Oversee lettings and management processes, inventories, inspections, and tenancy reports.
• Manage end-of-tenancy checks, deposits, and void minimization.
• Process maintenance requests and manage contractor invoices.
• Liaise with tenants, contractors, authorities, and safety officers and produce reports.
• Understand ASB legislation and address issues with tenants.
• Learn HMO surveys, floor plans, and advise on licensing works.
• Support the 24-hour HMO emergency rota and collaborate with teams.

Job description

Lomond, in Edinburgh, is seeking a Licensing Property Relationship Manager to join our city centre office at 10 Sunnyside. This full-time role covers a portfolio of landlords, ensuring licensing compliance, and delivering seamless lettings and property management.

You will build long-term relationships, manage end-to-tenancy processes, coordinate maintenance, and work with authorities to uphold HMO standards, all while enjoying a 35-hour week and a comprehensive benefits package.