Placement & Brokerage Officer

Wirral Council; Liverpool City Region; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discounts

LGPS pension scheme

Life cover

Ill-health protection

Hybrid working

Job summary

Wirral Council is seeking a Placement & Brokerage Officer to join our busy Brokerage team. You will coordinate timely care packages for adults with assessed needs and support safe hospital discharges, broker appropriate services, and work with providers to meet individual needs.

You will be highly organized, proactive, and able to communicate with professionals and stakeholders. The role requires strong IT skills and a calm, solution-focused approach in a fast-paced environment.

Responsibilities

• Coordinate timely and effective care packages for adults with assessed needs.
• Support safe hospital discharges and broker care that enables people to return home with right support.
• Work closely with care providers to match individuals to services that meet their needs.

Job description

Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values - ambitious, professional, resident-focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can "be the best we can be". With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #BeTheDifference, Wirral Council offers an inspiring environment to grow your career and make a lasting impact.

Placement & Brokerage Officer - 36 hours - Permanent

Are you passionate about helping people live safely and independently? Do you thrive in a fast-paced environment where your work has immediate impact?

We are recruiting to a Placement and Brokerage Officer role to join our busy Brokerage team.

About The Role

As a Placement & Brokerage Officer, you'll play a vital part in our Care Arrangement Team, coordinating timely and effective care packages for adults with assessed needs. You will be instrumental in supporting safe hospital discharges, brokering care that enables people to return home with the right support, and working closely with care providers to match individuals to services that meet their needs.

About The Candidate

You will be highly organised, proactive and confident with the ability to communicate well with professionals, providers and stakeholders alike. Strong IT skills are required, a keen eye for detail and the ability to juggle competing priorities with calm and professionalism.

You will work well in a team, committed to high standards and care deeply about delivering safe, person-centred outcomes.

Whether you're brokering a complex care package or supporting a rapid hospital discharge, you will bring empathy, resilience and a solution-focused mindset every day.

We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on [e-mail] or contact 01516444500 or 01516524349.

If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing [e-mail]

Working at Wirral

You’ll also want to know what it’s like to work here so, as a start:

Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.

We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.

We have a range of staff benefits including staff discounts, enrolment into the local government pension scheme (an excellent defined benefit scheme), immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.

We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.

Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.

We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact [e-mail]

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.

We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.