Library Team Leader: Lead Frontline Services

South Lanarkshire Council; Hamilton; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Local government pension scheme

Salary Sacrifice AVC

Annual leave

Public holidays

Sick pay

Flexible working

Enhanced leave

Cinema discounts

Cycle to work scheme

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Leisure and Culture is seeking a Library Team Leader at Hamilton Town House Library. The role leads a frontline library team, ensuring a welcoming service, stock management, IT support, and a varied events program.

You will oversee daily operations and supervise staff, with emphasis on customer service, teamwork, and flexibility to work across locations, including evenings and weekends. The ideal candidate will have recent library or supervisory experience, strong communication

Qualifications

• Recent library or supervisory experience essential.
• Experience in customer service, guiding and supporting a team, and cash handling is essential.
• Flexibility is required, including working at other library locations and occasional evenings and weekends as needed.

Responsibilities

• Supervise the delivery of Front-Line library services, including Active IT to customers in line with SLLC Policies and Library Service Plans.
• Supervise, support, and develop a team of Library Employees.
• Supervise financial transactions, ensuring compliance with SLLC financial regulations.
• Contribute to Library Service quality initiatives.
• Collate and report performance statistics as required.

Skills

Supervisory experience

Customer service

Cash handling

Job description

South Lanarkshire Leisure and Culture is seeking a Library Team Leader at Hamilton Town House Library. The role leads a frontline library team, ensuring a welcoming service, stock management, IT support, and a varied events program.

You will oversee daily operations and supervise staff, with emphasis on customer service, teamwork, and flexibility to work across locations, including evenings and weekends. The ideal candidate will have recent library or supervisory experience, strong communication