SLLC 5845 - Team Leader (Libraries)

South Lanarkshire Council; Hamilton; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Local government pension scheme

Salary Sacrifice AVC

Annual leave

Public holidays

Sick pay

Flexible working

Enhanced leave

Cinema discounts

Cycle to work scheme

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Leisure and Culture is seeking a Library Team Leader at Hamilton Town House Library. The role leads a frontline library team, ensuring a welcoming service, stock management, IT support, and a varied events program.

You will oversee daily operations and supervise staff, with emphasis on customer service, teamwork, and flexibility to work across locations, including evenings and weekends. The ideal candidate will have recent library or supervisory experience, strong communication

Qualifications

• Recent library or supervisory experience essential.
• Experience in customer service, guiding and supporting a team, and cash handling is essential.
• Flexibility is required, including working at other library locations and occasional evenings and weekends as needed.

Responsibilities

• Supervise the delivery of Front-Line library services, including Active IT to customers in line with SLLC Policies and Library Service Plans.
• Supervise, support, and develop a team of Library Employees.
• Supervise financial transactions, ensuring compliance with SLLC financial regulations.
• Contribute to Library Service quality initiatives.
• Collate and report performance statistics as required.

Skills

Supervisory experience

Customer service

Cash handling

Job description

Job Description

Location: Hamilton Central Library, Cadzow Street, Hamilton

Hours: 35 hours per week

Work Pattern
Week 1: Monday - Friday, 9am - 5pm (1 hour unpaid break)
Week 2: Monday, Tuesday, Thursday, Friday, Saturday 9am - 5pm (1 hour unpaid break)

Salary: £29,326 - £29,745 per annum

Duration: Fixed term until 31 March 2027

Job Profile: Click here to view

South Lanarkshire Leisure and Culture are looking for an enthusiastic and customer-focused Library Team Leader to join the team at Hamilton Town House Library. We are looking for someone with a passion for delivering high-quality customer service, experience of supporting a team and a positive, creative approach to service delivery.

As a Library Team Leader, you will be supported by the management team in overseeing the day-to-day delivery of library services. You will supervise and support a team of front-line staff, helping to deliver a welcoming and inclusive service. This includes stock management, IT services, customer enquiries and supporting a varied programme of events and activities.

The successful candidate will have excellent communication and organisational skills, be confident in supporting colleagues and building positive relationships with customers and the local community. Experience in customer service, guiding and supporting a team, and cash handling is essential. Flexibility is required, including working at other library locations and occasional evenings and weekends as needed.

Responsibilities

• Recent library or supervisory experience essential.
• Supervise the delivery of Front-Line library services, including Active IT to customers in line with SLLC Policies and Library Service Plans.
• Supervise, support, and develop a team of Library Employees.
• Supervise financial transactions, ensuring compliance with SLLC financial regulations.
• Contribute to Library Service quality initiatives.
• Collate and report performance statistics as required.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of twelve months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

South Lanarkshire Leisure and Culture is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, South Lanarkshire Leisure and Culture is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

Benefits

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave which will be calculated into hours on commencement of the role.
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
• Employee Discounts – including discounts at the cinema
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)