Library Service Support Assistant – Libraries – #OR110979

Semester.co.uk; Merthyr Tydfil; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Supportive management team

Great transport links

Stable, well-resourced environment

Job summary

Merthyr Tydfil County Borough Council is seeking a Support Assistant (Libraries) based at Central Library, Merthyr Tydfil. This temporary role runs from 24 August 2026 at a rate of £96.57–£129.90 per day, sourced via Prism.

The post supports the Principal, Operational Librarians and Member Advisors in delivering a consistent, high-quality library service that meets Welsh Public Library Standards. The role involves regular physical tasks and assisting with stock control, events, ICT support, and

Qualifications

• Welsh Language Level 1 is essential.
• IT competency is required.
• Minimum of 3 GCSEs including English Language (or equivalent).

Responsibilities

• Manning issue and enquiry desks.
• Answering user enquiries.
• Maintaining shelving sequences and stock control.
• Assisting with inter-library loans and events.
• Handling cash and card payments and maintaining records.
• Assisting ICT users in group and individual settings.

Skills

Welsh Language Level 1

IT competency

Education

GCSEs including English Language

Job description

Merthyr Tydfil County Borough Council is seeking a Support Assistant (Libraries) based at Central Library, Merthyr Tydfil. This temporary role runs from 24 August 2026 at a rate of £96.57–£129.90 per day, sourced via Prism.

The post supports the Principal, Operational Librarians and Member Advisors in delivering a consistent, high-quality library service that meets Welsh Public Library Standards. Day-to-day duties include manning issue and enquiry desks, answering user enquiries, maintaining shelving sequences, assisting with stock control and inter-library loans, facilitating events and meetings (including setting up spaces, providing refreshments, and opening/closing buildings), assisting ICT users in group and individual settings, handling cash and card payments, and maintaining accurate and confidential library user records.

The role involves regular physical tasks: moving and filing stock, frequent bending, lifting and carrying, and navigating multi-storey buildings not fully designed for disabled access.

Essential requirements include Welsh Language Level 1, IT competency, and a minimum of 3 GCSEs including English Language (or equivalent BTEC or demonstrable experience). Customer service experience is desirable. Welsh Language Level 2–5 would be an advantage.

What's on offer:

• Excellent, competitive pay rates – paid weekly
• Supportive management team with approachable, experienced leaders
• A desirable location with great transport links
• A stable, well-resourced, and encouraging working environment