Library Experience & Engagement Facilitator

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks two passionate Library Experience & Engagement Facilitators to join their team. This role is vital in creating an inclusive and welcoming environment for visitors, ensuring access to vital information and resources. You will engage with diverse audiences, develop innovative activities, and support library services. If you're enthusiastic about libraries and committed to inclusivity, this is your chance to make a significant impact in a dynamic organization dedicated to health and human experience.

Benefits

Flexible work options

Support for adjustments for disabilities

Inclusivity training

Qualifications

• Experience engaging diverse audiences and a passion for libraries.
• Ability to work effectively in a team and manage time efficiently.

Responsibilities

• Provide high-quality assistance to users at library points and via email/phone.
• Develop and deliver new engagement activities for diverse audiences.

Skills

Communication Skills

Presentation Skills

Team Collaboration

Attention to Detail

Education

Degree in Library Science or related field

Job description

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Library Experience & Engagement Facilitator, London

Client: Wellcome Trust

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 1f4b18a5800a

Job Views: 12

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description:

Closing date: Monday, 29 July 2024

Contract type: Permanent

Wellcome Collection is a free museum and library exploring health and human experience, offering exhibitions, collections, events, and a shop and café. We publish books and online stories.

As we implement a new ten-year strategy, we seek two Library Experience & Engagement Facilitators to join us permanently, helping realize our vision of a world where everyone’s health experience matters.

Part of Wellcome Trust, a global charity supporting science for a healthier future, we plan to spend £16bn over the next decade to fund discoveries in life, health, and wellbeing, tackling mental health, infectious disease, and climate health challenges.

We believe these challenges require bold science and community engagement.

Role Location: You will work within the Library Experience & Engagement team, reporting to a Library Experience and Engagement Manager, in a role focused on providing a welcoming, inclusive space for visitors.

The team supports visitors through library services and remote enquiries, ensuring access to information and resources, and manages collection retrievals from closed stores. We also develop engagement activities to connect visitors with our collections and spaces, fostering participation and partnerships.

Responsibilities include:

• Providing high-quality assistance to users at library points and via email/phone
• Collaborating to ensure an inclusive, positive user experience
• Sharing expertise to enhance visitor engagement
• Supporting cataloguing and collection management tasks with the Collections & Digital teams
• Developing and delivering new engagement activities for diverse audiences
• Contributing to an inclusive culture across departments

Candidate Profile: You should have excellent communication and presentation skills, experience engaging diverse audiences, a passion for libraries and archives, and a commitment to inclusivity. You must be able to work effectively in a team, pay attention to detail, and manage your time efficiently.

To apply, upload your CV and complete our application. Interviews are scheduled for the weeks starting 19 and 26 August 2024.

Our team supports a rota including Thursday evenings and Saturdays, with flexible work options and support for adjustments for disabilities.

We are committed to diversity and inclusion, fostering a welcoming environment where everyone can thrive.