Library Assistant (Darwen Library)

Blackburn with Darwen Council; Lancashire; On-site; GBP 12,000 - 18,000; Part time

Job summary

Blackburn with Darwen Council is seeking a part-time Library Assistant at Darwen Library. The role focuses on frontline customer service, assisting visitors and delivering library services with a community focus.

Responsibilities include library administration, responding to enquiries, supporting library activities, and maintaining welcoming spaces. The post requires lifting and shelving duties and works alternate Wednesdays and Saturdays.

Qualifications

• Experience in frontline customer service.
• Ability to lift and shelve books.
• Commitment to creating an inclusive library space.

Responsibilities

• Assist members of the public in the library.
• Carry out essential library administration tasks.
• Respond to enquiries from visitors.
• Champion our library services and digital offers.
• Help with delivering library-based activities.
• Move around the library, lifting and shelving books.

Skills

Customer service

Administration tasks

Responding to enquiries

Lifting and shelving

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Terms and Conditions: Permanent, Part time 6.25 hours
Department: Economy, Culture & Skills
Interview Date: 27th November 2026

If you are passionate about helping people and believe in the power of libraries to strengthen and uplift communities, this could be the perfect role for you.

Join our vibrant frontline customer service team and play a key part in delivering a welcoming, community focused public library service. Every day brings the chance to make a real difference - supporting visitors, guiding learners, and helping people discover new opportunities through our resources and activities.

In this role, you’ll assist members of the public, carry out a variety of essential library administration tasks, respond to enquiries, champion our library services and digital offers, help with the delivery of library based activities and contribute to creating an inclusive space where people of all ages feel welcome, inspired to read, discover, and connect.

This is an active role that keeps you moving around the library. You’ll be lifting and shelving books, moving trolleys, and helping to organise and maintain library spaces.

This is a part-time post based at Darwen Library and involves working alternate Wednesdays (9.30am-1.00pm) and every Saturday (9.30am-2.00pm).

For an informal chat please contact Angela Boatswain on 01254 706 021 or Suzanne Wilson on 01254 587 984.

We encourage candidates to complete their application using their own words and experiences. While AI tools may be used for support, applications should accurately reflect your individual skills, knowledge, and suitability for the role.