Library Assistant

Gloucestershire County Council; Gloucester; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

LGPS

Employee Assistance Programme (EAP)

In-house Occupational Health

Cycle to Work scheme

Gloucestershire Salary Sacrifice Green

Car Scheme

Employee discount scheme

Job summary

Gloucestershire County Council is seeking a Library Assistant to join the Gloucester Libraries cluster. The role involves helping customers choose and issue books, maintaining stock, and delivering children’s activities across Quedgeley and Matson libraries on a two-week rota.

You will work both independently and with staff and volunteers, including handling money. The post is fixed term for one year, 19.75 hours per week, with a pro-rata salary of £26,403–£27,694 per annum.

Qualifications

• Excellent and proven customer service experience.
• Be a team player with strong communication and organisational skills.
• Have experience of working with or organising events for children.
• Strong ICT skills.
• A knowledge of the services libraries offer and the role libraries play in the community.

Responsibilities

• Assist customers with choosing and issuing books and maintaining stock.
• Signpost to advice services and provide children’s activities.
• Work independently and with colleagues and volunteers; handle money.
• Operate on-site across Quedgeley and Matson libraries on a 2‑week rota.

Skills

Customer service

Team player

Children's events

ICT skills

Library services knowledge

Job description

This is a Gloucestershire County Council job.

• Job Title: Library Assistant
• Job Location: Quedgeley Library
• Salary: £26,403-£27,694 per annum (pro rata)
• Hours per Week: 19.75
• Contract Type: Fixed Term
• Duration: One Year
• Closing Date: 15/09/2026
• Job Requisition Number: 14789
• This post is not open to job share

About The Role

An exciting opportunity has arisen to join the team in the Gloucester Libraries cluster as a Library Assistant. We are looking for dynamic individual with a sense of fun to help develop what we offer to our customers.

Our Library Assistants are the public face of the Library Service, making sure that our customers have access to all of the services that libraries provide.

This will include helping them choose and issue books, maintaining the stock in the library, signposting to advice services and providing children’s activities. We’re looking for someone who can work independently and with colleagues and volunteers, handle money and think on their feet.

The position is 19.75 hours per week, working between Quedgeley (QY) and Matson (MN) libraries on a 2-week rota. Example timetable:

Week 1: Monday 10-5 (QY), Tuesday 10-5 (QY), Wednesday OFF, Thursday OFF, Friday 1.30-4.30 (MN), and Saturday 9.30-1 (MN)
Week 2: Monday 2-5 (MN), Tuesday 10-5 (QY), Wednesday 2-5 (QY), Thursday 10-5 (MN), Friday 2-5 (QY) and Saturday OFF

About You

The successful applicant should have and be able to demonstrate in their personal statement:

• Excellent and proven customer service experience;
• Be a team player with strong communication and organisational skills;
• Have experience of working with or organising events for children;
• Strong ICT skills;
• A knowledge of the services libraries offer and the role libraries play in the community.

At Gloucestershire County Council, we are constantly challenging ourselves to improve the services we provide to the people of the county. We strive to support our local communities and all of those who live within them and the key to providing that service is the energy, skills and dedication of the people who works for us.

About Us

For all your hard work, you will receive the following:

25.5 days annual leave rising to 30.5 days after 5 years continuous service

An option to purchase up to 5 days of additional leave per year (dependent on business need)

Supportive and positive working environment with regular, robust supervision

Local Government Pension Scheme (LGPS)

Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.

An in-house Occupational Health service

Employee discount scheme

Cycle to Work scheme

Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)

Links to employee networks such as Prism (LGBT+) network and the Young Employees Network

For an informal discussion about the role please contact Maxine Jackson, Library Manager (Gloucester Group), [e-mail]

Short-listed candidates will be contacted by e-mail and invited to interview.

Interviews are provisionally scheduled for Tuesday 22nd and Thursday 24th September 2026.

Additional Information

To access the Job Profile for this role, please follow the link below:-

Job Profile -Library Assistant

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.