Library Assistant: Customer Service & Kids Activities

Gloucestershire County Council; Gloucester; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

LGPS

Employee Assistance Programme (EAP)

In-house Occupational Health

Cycle to Work scheme

Gloucestershire Salary Sacrifice Green

Car Scheme

Employee discount scheme

Job summary

Gloucestershire County Council is seeking a Library Assistant to join the Gloucester Libraries cluster. The role involves helping customers choose and issue books, maintaining stock, and delivering children’s activities across Quedgeley and Matson libraries on a two-week rota.

You will work both independently and with staff and volunteers, including handling money. The post is fixed term for one year, 19.75 hours per week, with a pro-rata salary of £26,403–£27,694 per annum.

Qualifications

• Excellent and proven customer service experience.
• Be a team player with strong communication and organisational skills.
• Have experience of working with or organising events for children.
• Strong ICT skills.
• A knowledge of the services libraries offer and the role libraries play in the community.

Responsibilities

• Assist customers with choosing and issuing books and maintaining stock.
• Signpost to advice services and provide children’s activities.
• Work independently and with colleagues and volunteers; handle money.
• Operate on-site across Quedgeley and Matson libraries on a 2‑week rota.

Skills

Customer service

Team player

Children's events

ICT skills

Library services knowledge

Job description

Gloucestershire County Council is seeking a Library Assistant to join the Gloucester Libraries cluster. The role involves helping customers choose and issue books, maintaining stock, and delivering children’s activities across Quedgeley and Matson libraries on a two-week rota.

You will work both independently and with staff and volunteers, including handling money. The post is fixed term for one year, 19.75 hours per week, with a pro-rata salary of £26,403–£27,694 per annum.